Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
2,743 Reviews
Call Dealership (713) 766-3600
View Awards

16634 Northwest Fwy

Houston, TX

77040

Directions

By Type

Showing 2,743 reviews

May 11, 2024

The whole process was so good and less stressful. Dan is so patient and answered all questions I had. More

by britney.obey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Howard
Report | Print
Helpful
May 09, 2024

Everyone we interacted with was helpful and knowledgeable with what to offer and what deals were available. More

by rgutz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
May 10, 2024 -

Joe Myers Ford responded

That's fantastic to hear! We take pride in having a knowledgeable and helpful team at Joe Myers Ford. It's important to us that our staff can answer your questions and guide you through the options available, helping you find the perfect car for your needs.

Helpful
May 09, 2024

Everything was great came in stated what I needed to Chris the advisor. Got my job done in a timely fashion. Let me know about other things that I needed to have done on the vehicle and no pressure to b More

by mroilslick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris cuddeback
Report | Print
May 10, 2024 -

Joe Myers Ford responded

Thanks for the fantastic review! We're happy to hear everything about your service experience was great. It sounds like Chris, your service advisor, did an excellent job! At Joe Myers Ford, we strive to deliver exceptional service with clear communication, and it sounds like Chris delivered! We'll be sure to recognize Chris for his excellent customer service. Thank you for choosing Joe Myers Ford!

Helpful
May 08, 2024

The service I received was excellent. I had a very good experience with Joe Myers Ford.Will take my vehicke there in the future as the need arises. More

by khashayar852000
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Elaine
Report | Print
May 08, 2024 -

Joe Myers Ford responded

Thank you for leaving a positive review! We're delighted to hear you had an excellent service experience and plan to return in the future. At Joe Myers Ford, we strive to provide exceptional service for every customer. Your feedback is much appreciated, although we would love to hear more about what made your experience so positive. Thank you again for choosing Joe Myers Ford! We look forward to seeing you again soon.

Helpful
May 07, 2024

Service rep Louis did a great job of explaining work needed and estimated cost. He did a great job getting my car returned in the agreed amount of time. More

by Geardude61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Report | Print
May 08, 2024 -

Joe Myers Ford responded

Thank you for leaving a positive review, and especially for recognizing Louis's excellent service! We appreciate you highlighting his clear communication about the work needed on your car and the estimated cost. At Joe Myers Ford, we strive to keep our customers informed and ensure a transparent service experience. It's rewarding to know that Louis achieved this for you. We're also delighted to hear that he got your car back to you on time as promised. Knowing you can rely on us for efficient service is important to us. Thanks again for choosing Joe Myers Ford! We look forward to seeing you again soon for your next service need.

Helpful
May 07, 2024

Our salesman Phil was awesome! Very easy to talk to and patient with us. We did not finance our vehicle, but the finance manager was very friendly and offered us great pricing for More

by evan.andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil, Sam, Lucas
Report | Print
May 08, 2024 -

Joe Myers Ford responded

Thank you for leaving such a fantastic review! We're thrilled to hear that your overall experience was very happy, and that both Phil and the finance manager impressed you. It sounds like Phil made a big difference in your car buying journey. We appreciate you recognizing that he was easy to talk to and patient with you. At Joe Myers Ford, we believe the car buying experience should be stress-free and enjoyable, and Phil exemplifies that philosophy. We'll be sure to pass your kind words on to him! We're also delighted to hear the finance manager was friendly and offered you great pricing on an extended warranty for your new car. Even for non-financed purchases, we strive to provide valuable options and excellent customer service. Thank you again for choosing Joe Myers Ford! We look forward to seeing you again in the future for your service needs.

Helpful
May 06, 2024

They charged me an extra $ 23. 05 on my bill for Misc. Materials when I have a Lifetime oil change for $ 19.95. They said it was to dispose of the oil and filters and etc. More

by Liz
Service Time
Recommend Dealer
Yes
Employees Worked With
Jackson said the extra charge of $23.05 was automatically charged on my bill and he couldn't do anything about it. Jackson otherwise was courteous to me.
Report | Print
May 07, 2024 -

Joe Myers Ford responded

Thank you for your review and for bringing this to our attention. We appreciate you choosing Joe Myers Ford for your recent oil change. We apologize for the confusion regarding the $23.05 charge for miscellaneous materials on your bill. Would you be comfortable contacting our service department at 866-848-1198? A service manager will be happy to review your invoice and discuss the details with you. We want to make sure you're completely satisfied with your experience at Joe Myers Ford. In the meantime, thank you for your feedback. It helps us identify areas where we can improve our communication and ensure our customers are aware of all fees associated with our services.

Helpful
May 06, 2024

My service Rep Elaine was very helpful and helped me avoid unnecessary repairs on my vehicle More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Report | Print
May 07, 2024 -

Joe Myers Ford responded

Thank you for the 5-star review! We're delighted to hear about your positive experience at Joe Myers Ford. It sounds like Elaine, your service representative, was fantastic! We appreciate you mentioning how helpful she was and how she guided you away from unnecessary repairs. At Joe Myers Ford, we believe in providing honest and transparent recommendations, and it's great to see Elaine exemplify that value. We'll be sure to pass on your kind words to Elaine – she'll be thrilled to know she made a positive impact on your visit. Thank you again for choosing Joe Myers Ford!

Helpful
May 05, 2024

The staff were very friendly, everything was nice and clean. Everything was done fast we were in and out in no time. More

by castillojoann71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin, Lucas, Ed
Report | Print
May 07, 2024 -

Joe Myers Ford responded

Thank you for the 5-star review! We're delighted to hear your recent visit to Joe Myers Ford was a breeze. It sounds like our friendly staff made you feel welcome, and we appreciate you mentioning how clean our facilities are. We take pride in providing a comfortable and efficient service experience, and we're thrilled you were in and out quickly! Thank you again for choosing us!

Helpful
May 04, 2024

I would definitely will go back for another purchase here and would recommend to family and friends More

by Angello prieto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
Report | Print
May 06, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience and would recommend us to others. At Joe Myers Ford, we strive to make the car-buying process smooth and enjoyable, and it sounds like we achieved that for you. We're always happy to welcome back returning customers, and your positive word-of-mouth means a lot to us! Thanks again for choosing Joe Myers Ford. We look forward to seeing you again in the future for your service needs or perhaps another great car purchase!

Helpful
1
2
...
275