Jim Taylor Buick GMC

Parts department I called the parts department to see if they had the part I needed. They showed that they had one in stock online. The man that answered said right aw I called the parts department to see if they had the part I needed. They showed that they had one in stock online. The man that answered said right away that he didn't have it. I asked where it went, he said, in an extremely rude tone, "don't know". I said "ok, thanks anyway". I didn't even get a chance to say "bye" before I heard "click". He was rude from the as soon as he picked up the phone. Kind of like he didn't want to be bothered with customers. More

i bought a gm certified, pre owned gmc 1500 ext cab sle. i was not informed until after the papers were signed that the gm certified warranty is void if you finance with anyone but gmac. now i have a truck i was not informed until after the papers were signed that the gm certified warranty is void if you finance with anyone but gmac. now i have a truck with a collapsed front spring, and some other lose parts in the front end. i have owned the truck for 5 days, and the guys at cooper say i have to pay for the repairs out of pocket. Thats not right, if a vehicle is certified, it should be certified no matter how its paid for. even though i have friends that work at cooper,..i cannot recommend anyone use this dealership. More