Jim Shorkey Nissan of Gainesville

False online advertising! Fake $500 discount coupon that does not get sent to your email after submitting your details! Adding charges that was not mentioned prior or duri Fake $500 discount coupon that does not get sent to your email after submitting your details! Adding charges that was not mentioned prior or during the sales process. “Care Package”. Posting stickers to the window after car being sold to up charge! Car did not have the sticker on the windshield when we drove it. Because I questioned the charge when signing the documents they put it on the car while we were inside and argued that it was already installed and charged me $1995 for something I don’t want or need! I want to see the cameras!! I asked for a manager and they did not comply to my request! They faked the up charge and manipulated the situation by putting the sticker on the car!! I want my money back for the “plan” you offer that was not noted or mentioned for this vehicle that I don’t want or need!! More

I had a great experience buying my vehicle here. The manager worked a deal over the phone that I couldn’t turn down and stuck to his word when I arrived 2 hours away from my house. My sales lady The manager worked a deal over the phone that I couldn’t turn down and stuck to his word when I arrived 2 hours away from my house. My sales lady Rachell Grinium was busy with a walk in customer but still managed to check in on my deal and make sure I was taken care by another wonderful sales lady Raine Slaton. I highly recommend this dealership to purchase your next car or truck. I was shopping for about two weeks before finally deciding on this dealer. They beat every dealer from Lnoxville TN to Macon GA on this Kicks. Very happy with my deal and the car I got. More

I am very unsatisfied with my decision to trade my car for the car I have I have had nothing but problems had to put front tires breaks and have an alignment done the car uses oil and I have been back twi for the car I have I have had nothing but problems had to put front tires breaks and have an alignment done the car uses oil and I have been back twice and all they want to do is put me in a brand new car with a high car payment the car has a 3 month 3000 mile warranty on it but the refuse to even look at it the get the issue fixed she now I have a car payment and still having to do work on the car very disappointed in my decision More

Jim Shorkey Nissan has the worst customer service of any dealership I have ever been too. Chris Sanchez who is a service manager is one of the worst. I bought a titan truck with a tow package and they didn dealership I have ever been too. Chris Sanchez who is a service manager is one of the worst. I bought a titan truck with a tow package and they didn’t have a relay switch so the camper lights didn’t work. I contacted Mr Sanchez and he told me to purchase the switch. Send him a picture of the receipt and he would send me a refund. That was 4 months ago. He has not returned any of my voice mails and when I ask for him specifically. He always says he is in a meeting. I am not usually one to write reviews but Jim Shorkey Nissan was so bad with the sales and the follow up service that I am only hoping someone rewards this before they think about buying from them More

Bought a new 2023 Frontier Pro 4X from this dealership in 9/23. Was a huge mistake. Finance manager is pushy and shady. Makes comments such as: "I'm not running a museum." Not sure what this comm 9/23. Was a huge mistake. Finance manager is pushy and shady. Makes comments such as: "I'm not running a museum." Not sure what this comment has to do with me, but makes other false claims, such as: I'm working for you. Really?? On a $7500 trade in, $1500 down and a credit score of 837, you present me with 8.64% on a 75 month loan? How, did you work for me? Felt like I was robbed blind from this dealership. Have 2 free oil changes, but they will not see me, ever. Not for service, upgrades, accessories, recalls. Nothing. Stay away from this dealership. Communication from parts service is non existent. They have this text feature on their recording, but they never return your calls. I was at the dealership the day of purchase, gave the parts counter my info to order 4 regular lug nuts so I could take the wheel locks off. 2 weeks later no call I called and left text message, no return call 5 days later I left a 2nd text message, no return call My salesperson called me about filling out a survey, so I had to use him to go over to the parts desk about my order. "Oh, the parts are here, come by anytime" Glad I wasn't waiting on a transmission or something more important Was my last trip to this dealership, not interested in returning. More

$300. 00 for a battery? Unbelievable! After installation of battery my Roque doesn't act the same. Driver side window isn't automatic anymore and the i 00 for a battery? Unbelievable! After installation of battery my Roque doesn't act the same. Driver side window isn't automatic anymore and the interior lights don't come on when I open the door. More

I will never buy another car from this dealership. I bought a new car the coolant unit went bad with just 800 miles on it. No calls from managers part has been on back order for a month. I am on my se I bought a new car the coolant unit went bad with just 800 miles on it. No calls from managers part has been on back order for a month. I am on my second card payment with no car. No manager has called I have left multiple messages no response. When I got someone on the phone they said I will have someone call no one has. Worst experience I have ever had with buying a car. More

This dealership lacks communication. I was minutes away from closing on a deal and the salesperson messaged me saying that the truck I was in process with got sold. A simple phone call w I was minutes away from closing on a deal and the salesperson messaged me saying that the truck I was in process with got sold. A simple phone call would have been nice, at least to say “hey someone else is interested are you signing or not”. I guess they sell to the highest bidder even when you’re in process of buying a car, Also, the Sales Manager Alberto said he was working on trying to locate another truck to make the situation better and he never called to give me a status update. I’ve also requested for the GM to call me back. He did not. More

The managers are horrible! The manager Chris Stanford is a misogynistic, patronizing xxxxxxx that kept calling me "darling". Even after signing a legal contract, him and his co The manager Chris Stanford is a misogynistic, patronizing xxxxxxx that kept calling me "darling". Even after signing a legal contract, him and his colleague Rafael kept throwing ridiculous lies my way to try and manipulate me out of buying my car. Worst car-buying experience I have ever had. Do yourself a favor and look elsewhere! More

DO NOT BUY Car here. Purchased in June, has been in shop there over 8 weeks since purchase, more wrong with when I get it back. They repainted car and sold it to me witho Purchased in June, has been in shop there over 8 weeks since purchase, more wrong with when I get it back. They repainted car and sold it to me without telling me, paint peeling off and leaking, every time repairs are made, more damage has been done when I get it back. Now General Manager and Sales Manager will not return phone calls and are conveniently not there when I come to pick up car. Service dept is terrible to work with, and no one knows how to do anything. Worse experience I have ever had with dealership. STAY AWAY! More