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Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
579 Reviews
Take advantage of our complimentary 'Service Concierge'.. Call 918-250-6888 for details and to schedule your next appointment - we'll pick up thevehicle from your home/office, call with a diagnosis, then bring it back (within 15 mile radius from our dealership). You want your car or truck to keep running well into the future, so it needs routine maintenance. Whether you are looking for an oil change, brake service, transmission flush or even major engine repair, the Jim Norton Toyota Service Department is the place to go for car service in Tulsa, OK. We also offer a wide range of parts & accessories - plus Oklahoma's ONLY Toyota Certified Collision Center, making sure your Toyota STAYS a Toyota, quickly repairing your vehicle to factory specifications. Come to Us For: Lube, Oil & Filter Change Front End Alignment Maintenance (Wipers, Headlights, Etc) Replace / Adjust Brakes Service Package Muffler / Exhaust Repair Coolant Flush Vehicle Checkup / Inspection Transmission Flush Electrical Service Tire Balance Filter Replacement Tire Rotation Oklahoma's ONLY Toyota Certified Collision Center Parts/Accessories Much More!

9809 South Memorial Drive

Tulsa, OK

74133

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579 Reviews of Jim Norton Toyota Tulsa - Service Center

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May 18, 2024

I cannot say enough good things about the people at Jim Norton, especially Nick Craddock. That dude went above and beyond to get us into the car we wanted. It was our first time financing a car and we were More

by REED1224
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Porschien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Muy buen trabajo y buen servicio, buena atención al cliente desde que llega uno hasta que le entregan su vehículo. More

by nefta1811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

In and out for 10,000 mile service for oil change and tire rotation very friendly people More

by KLINETD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I buy a tacoma on friday midday, it still has to be detailed and reconditioned, finally on Thursday I get a call that it will be done at 6pm, we'll I get there and they hadn't even started to detail i More

by MCNEW.TERRY80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Craddock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Ayers
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Initially I had an issue with service. I indicated such on my review & was contacted to rectify the issue. It was subsequently resolved. I am impressed with the response & satisfied wit More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Freer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Finally addressed my faulty sensor and made it right. Originally wasn’t going to replace my sensor due to “damage” but there was no damage. They made it right and replaced it for free/warranty work. Than More

by jessica_morgan36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Totally over priced. wanting to charge $5000.00 for repairs is rediculous. No wonder your aren't selling cars. At these prices quit selling cars and just do repairs. Way More

by JTKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Auston Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Good service, work is always done quickly! Glad the construction is finally over with. Thanks! More

by KSMITCH52
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Great service. I buy all my cars here and service them all here. Always very quick More

by zanefreter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnie Plumbtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Coats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeb Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Kendle took my original service call. He got my problem with brakes back to normal and feeling safe in my car. I always think car repairs are expensive, but I sure like the quality serv More

by JANJULIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendle
May 17, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for visiting Jim Norton Toyota’s service department, Jan. We are glad that we could provide an overall positive experience and appreciate your feedback. We are always checking our competitor’s prices so we can offer our customers the best pricing. If you would like to discuss the pricing concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

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