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Jim Norton Chevrolet - Service Center

Broken Arrow, OK

4.5
70 Reviews
Call Service Center (918) 258-8000

70 Reviews of Jim Norton Chevrolet - Service Center

Sort by
May 04, 2024

We had a quick and easy vehicle purchase. Jeans was great and very helpful. Would definitely recommend. More

by kskolby
Recommend Dealer
Yes
Employees Worked With
Jeana Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to review Jim Norton Chevrolet. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

Helpful
May 01, 2024

I have an issue with the truck they can't seem to replicate. Not sure what to do. More

by brsr1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Chrysler
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Norton Chevrolet responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our Fixed Operations Director, Joe Gibson, at (918) 615-2996, jgibson@jimnortonchevy.com so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

Helpful
April 04, 2024

Melody's work ethic is shown in the gym and on the sales floor. I know who I'll be contacting for my next vehicle in the future. I'm happy to see the impact she's had on other's and look forward to her cont More

by andrewmontoya99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Jim Norton Chevrolet responded

Thank you for the kind words, Andrew. We're glad to hear that our team provided you with a positive experience. Sincerely, Courtney, Jim Norton Auto Group

Helpful
March 29, 2024

Outstanding care and professionalism! Melody is there to help throughout the entire process. Thank you, Mel! More

by ligiajim22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to write about your experience with us! At Jim Norton Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Melody was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

Helpful
March 28, 2024

Definitely recommend, very professional I wouldn’t go anywhere else but with melody, very helpful More

by Lizbeth Bustamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melody Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to write about your experience with us, Lizbeth! At Jim Norton Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Melody was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you! Sincerely, Courtney, Jim Norton Auto Group

Helpful
February 27, 2024

Chris has been extremely helpful and responsive in working with us to take care of our Tahoe. He is courteous, friendly, professional and always has a smile! Outstanding person! More

by mduininck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to write about your experience with us! At Jim Norton Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Chris was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Take care! Sincerely, Courtney, Jim Norton Auto Group

Helpful
February 03, 2024

Michael always helps me with my Vehicles. I have two Chevy's that he take very good care of if it preventive maintenance or new tires! He gets it done! More

by radducci21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Jim Norton Chevrolet responded

Thank you for taking the time to write about your experience with us! At Jim Norton Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Michael was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

Helpful
January 23, 2024

I feel like I am the only customer they have when Chris helps me out. He checks on the items I need, plans out my work and I am in and out as if I am the most important person to them. It's like having c More

by m.warman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

Helpful
January 23, 2024

Always gets the job done and stands true to their word. Would recommend this dealership More

by Austin Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Jim Norton Chevrolet responded

Thank you for your feedback! We are concerned with your rating. If there is any concern you would like to discuss please reach out to our Fixed Operations Director, Joe Gibson, at (918) 615-2996, jgibson@jimnortonchevy.com Sincerely, Courtney, Jim Norton Auto Group

Helpful 1
January 22, 2024

Chris works really hard at providing what I have needed for my van - which is for a daughter that I have that’s handicap and for one of our work trucks. I appreciate that if he can’t answer a call he wil More

by jfstonepetal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garay Winkler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Jim Norton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

Helpful
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