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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
1,857 Reviews

1,857 Reviews of Jim Hudson Lexus - Service Center

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June 01, 2024

They have a great customer service. I was greeted and taken care right away. I recommend everyone Jim Hundson. More

by just_lally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Jim Hudson Lexus of Columbia has a very professional and courteous staff. Each time I take my vehicle to be serviced, it's always a pleasant experience. My service representative Danil, was very gracious an More

by QMcFarlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Jim Hudson Lexus responded

Thank you for the high recommendation! We're delighted to hear that Danil and our team at Jim Hudson Lexus of Columbia provided a professional and pleasant service experience. We look forward to serving you again!

May 30, 2024

Tanner Carnes is the best advisor at Jim Hudson Lexus, and quite possibly the best advisor in the country. Not only did he make sure I got in and out extremely quickly, he even offered to wash my vehicle More

by Paula O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Jim Hudson Lexus responded

Paula, we're delighted to hear that Tanner provided you with exceptional service at Jim Hudson Lexus of Columbia. Thanks for sharing your experience!

May 30, 2024

Very great customer service and support. Daniil is outstanding service guy that explain and go over the details with me about my vehicle. He’s the best… More

by mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Jim Hudson Lexus responded

Thank you for the kind words! We're glad to hear that Daniil provided outstanding service and support at Jim Hudson Lexus of Columbia. Enjoy your vehicle!

May 29, 2024

Melvin provided excellent service, ensured all my issues was resolved.. Grateful for the mechanics as well as Kimberly for always do a excellent job. Thank you Team JH Lexus Columbia.. More

by tsmallchange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly, Mechanic
May 29, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your positive experience with Melvin, Kimberly, and our mechanics at Jim Hudson Lexus of Columbia! We're glad to hear all your issues were resolved. We appreciate the support!

May 29, 2024

Jim Hudson Lexus is an excellent dealership. I have been buying since 2001. I am happy to be driving my third Lexus. Melvin does an excellent job. He has been at the dealership when I purchased More

by cdynar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Hudson Lexus responded

It's wonderful to hear that Melvin and our team at Jim Hudson Lexus of Columbia have consistently provided you with excellent service since 2001. Enjoy your third Lexus!

May 29, 2024

Just want to commend Melvin for the excellent service provided to me during my last visit. He answered all of my questions, gave me sound advice and was very attentive to me. I highly recommend Jim Hudso More

by joettescarborough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Hudson Lexus responded

Joette, thank you for your kind words! We're delighted to hear that Melvin provided excellent service during your visit. We appreciate the recommendation and are here for any of your future needs at Jim Hudson Lexus of Columbia!

May 26, 2024

Jim Hudson Lexus is a great dealership! The people there are exceptional and they work hard and appreciate your business. More

by dnlbyount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Jim Hudson Lexus responded

Thank you for the kind words! We're delighted to hear that our team at Jim Hudson Lexus of Columbia made a great impression. We appreciate your business and look forward to serving you again!

May 22, 2024

Great service! I was early for my appointment and they took me right in for service. They had the part required in service and got me back on the road again. More

by PaulBlacet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Jim Hudson Lexus responded

Paul, we're glad to know our team at Jim Hudson Lexus of Columbia was able to get you back on the road quickly. Thanks for choosing us and sharing your experience!

May 22, 2024

The Dealership is always neat, clean and the staff is always courteous and pleasant. They also have good snacks😁 More

by Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Pearl responded

The service at Jim Hudson is always excellent. I applaud the fact that there is no pushy service team member but they do a great job of encouraging you to prioritize the most urgent service, then chip away at the next. Great team in the service department.

May 22, 2024 -

Jim Hudson Lexus responded

We are so glad to hear that our team has provided helpful, pressure-free service. Thank you for trusting Jim Hudson Lexus of Columbia with your automotive needs, Pearl!

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