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Jim Hudson Chevrolet

Columbia, SC

4.4
789 Reviews

111 Newland Rd

Columbia, SC

29229

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Showing 789 reviews

March 28, 2024

I took my car in to have a wheel alignment. Ben Brooks was my advisor and was very courteous and professional. The technician, Brent, did the work and the results were perfect, the car drives s More

by ATB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Canady is an excellent General Manager, Ricky Ward, Nikki Silveira, Mike Hermelin, Ben Brooks, Zach Davis, Brian Deloach, Kenneth Moore
Mar 29, 2024 -

Jim Hudson Chevrolet responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Mike Hermelin Service Director Jim Hudson Chevrolet 803.949.3850

February 29, 2024

Dependable fast and friendly service here. Service department has friendly faces. Daniel in service is the best. More

by yabadabadoo69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson
Mar 01, 2024 -

Jim Hudson Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. I appreciate everything Daniel does for Jim Hudson Chevrolet and our customers. Hope to see you again soon! Sincerely, Mike Hermelin Service Director Jim Hudson Chevrolet 803.949.3850

February 14, 2024

I have purchased a Tahoe and Corvette from Jim Hudson Chevy. They are great to work with and will come back for all my service work. Great job team. More

by MaryL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Deloach
Feb 16, 2024 -

Jim Hudson Chevrolet responded

Mary, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Travis Canady 803-881-2892 General Manager Jim Hudson Chevrolet

February 13, 2024

My choice to search out a new dealership for vehicle service and potential future vehicle purchase stems from the worst vehicle purchase experience I have ever had, at Lugoff Chevrolet. I still have not More

by bsmhaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Brooks
Feb 14, 2024 -

Jim Hudson Chevrolet responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that CJ and our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Mike Hermelin Service Director Jim Hudson Chevrolet 803.949.3850

February 08, 2024

Daniel is service/repair was fantastic. He totally took care of us. I couldn’t be more pleased. Thank you Daniel. More

by terrydfreeman1961
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel in service
Feb 09, 2024 -

Jim Hudson Chevrolet responded

Terry, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Daniel does for Jim Hudson Chevrolet and our customers. Hope to see you again soon! Sincerely, Mike Hermelin Service Director Jim Hudson Chevrolet 803.949.3850

January 07, 2024

Great experience, they explained everything that we needed to know, professional and they know there product More

by yolandamurillo9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Ward
Jan 09, 2024 -

Jim Hudson Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Travis Canady 803-881-2892 General Manager Jim Hudson Chevrolet

January 06, 2024

horrible customer service,wanted to purchase a jeep,they would not even look at our trade ,and was over priced on the jeep,but would not negotiate More

by moody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
sales manager
Jan 08, 2024 -

Jim Hudson Chevrolet responded

I appreciate you sharing your feedback with us. I strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Travis Canady 803-881-2892 General Manager Jim Hudson Chevrolet

December 28, 2023

I came for an oil change and multi-point inspection. During checkout I was advised that my coolant level was very low and was recommended a coolant flush. No one advised to go get some coolant to put in More

by Sunshine123
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Hermelin, Zach Davis
Dec 29, 2023 -

Jim Hudson Chevrolet responded

Ms. Cauthen, Thank you for your time on the phone today. Once again, I would like to apologize that our technician made the mistake by not filling your vehicle back up with coolant. When they identified that your vehicle was leaking coolant, and you were not able to complete the repair that day, we should have topped off the coolant before you left. We have addressed this situation with our staff and we are implementing additional quality steps into the process so that we don't allow this to happen again. In the future please don't hesitate to reach out to me directly with any concerns and we appreciate your business. Sincerely, Travis Canady General Manager Jim Hudson Chevrolet 803-254-1431

December 25, 2023

Came in the car was ready young salesman who put forth the effort. Respect the Hudson reputation I told them I was still shopping no problem More

by Oakland57
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 27, 2023 -

Jim Hudson Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Travis Canady 803-881-2892 General Manager Jim Hudson Chevrolet

December 25, 2023

Great customer service every one was great welcomed me and my family with open arms More

by Oakland57
Recommend Dealer
Yes
Employees Worked With
Brian Deloach, Bill Sonesen, Anthony Trezevant
Dec 27, 2023 -

Jim Hudson Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Travis Canady 803-881-2892 General Manager Jim Hudson Chevrolet

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