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Jim Falk Motors of Maui
Kahului, HI
804 Reviews
Friendly, local, low pressure car buying experience at Maui's largest automotive group. Shop all the brands in one stop - Nissan, Chevrolet, Hyundai, Buick, Cadillac, GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 804 reviews
May 03, 2024
Always extremely professional and accomodating. Natalie is always the one I work with, and she is amazing. The other staff members are also very helpful and welcoming. Natalie is always the one I work with, and she is amazing. The other staff members are also very helpful and welcoming. More
by KLYNNSILVEY
Verified CustomerEmployees Worked With
Helpful May 03, 2024
Great customer service from Kayla! She kept me updated & informed along the way. I also appreciate all the hard work my technician did! She kept me updated & informed along the way. I also appreciate all the hard work my technician did! More
by agmoanikeala
Employees Worked With
Kayla
May 03, 2024
I brought my car in because during an oil change an axel boot leak was found. The oil change was done at another dealer. The inspection of. my car found no leak anywhere on the underside. When I was tol boot leak was found. The oil change was done at another dealer. The inspection of. my car found no leak anywhere on the underside. When I was told there would be no charge for the inspection I was speechless. Good news and no charge for the time and inspection-incredible. Thanks again. More
by DCPMAUI7
Employees Worked With
May 02, 2024
You guys were awesome and the service was great I am very excited and happy with my nissan frontier!! excited and happy with my nissan frontier!! More
by SJK121071
May 02, 2024
I went into the dealership not knowing how it would be like? It turned out to be excellent quality of service Andrew Curgus went beyond and above his expertise! I would like to thank him for his servi like? It turned out to be excellent quality of service Andrew Curgus went beyond and above his expertise! I would like to thank him for his service and dedication to his job 👍🏼 More
by JAMIEPARK925
Employees Worked With
May 02, 2024
It's always a good experience servicing my Tucson with Rick. He's like a an old family friend and keeps me informed as the work progresses. Just wish they would stop charging the credit card fee or at l Rick. He's like a an old family friend and keeps me informed as the work progresses. Just wish they would stop charging the credit card fee or at least split the fee 50/50. More
by JVMAUI
Employees Worked With
Other Employees :
George in finance
May 01, 2024
I called multiple times to get service and no one called me back. I had to walk in to set up an appointment me back. I had to walk in to set up an appointment More
by PUANICK57
Employees Worked With
May 01, 2024
Service excellent EXCEPT, as always, after the service the time and date on the dashboard had to be reset. the time and date on the dashboard had to be reset. More
by bildermeyer
Employees Worked With
April 30, 2024
Great job on servicing my new Santa Cruz. Always prompt and welcoming, great Rick and service team!!!! Always prompt and welcoming, great Rick and service team!!!! More
by Slamdieseljoe
Employees Worked With
April 30, 2024
Ryan was incredibly helpful, and the whole process was made seamless thanks to this team. I appreciate the community feel here - not like a typical dealership. made seamless thanks to this team. I appreciate the community feel here - not like a typical dealership. More
by AlohaLove
Employees Worked With
