Jay Honda

I am happy that I went to Jay Honda and met with Mr Rob and bought my beautiful Honda CR-V Hybrid. And ha is a nice and very knowledgeable person and so as other people that I met there. So I wish you al and bought my beautiful Honda CR-V Hybrid. And ha is a nice and very knowledgeable person and so as other people that I met there. So I wish you all good luck and good business. Best regards Rb More

Jay Honda, and specifically new car salesman Dennis Jenkins, were easy to work with, knowledgeable about the vehicle and trim levels, always communicated clearly and promptly via whatever method I pref Jenkins, were easy to work with, knowledgeable about the vehicle and trim levels, always communicated clearly and promptly via whatever method I preferred, and no pricing shenanigans. Would recommend Dennis to anyone. More

Amazing experience! Tony was professional and took the time to show me all the new features. Highly recommend! Tony was professional and took the time to show me all the new features. Highly recommend! More

My experience was outstanding. From the moment that I walked through the doors, the team at Jay Honda made me feel welcomed and appreciated. My salesperson Tony Spitalieri was very knowledgeable and took walked through the doors, the team at Jay Honda made me feel welcomed and appreciated. My salesperson Tony Spitalieri was very knowledgeable and took the time to help me pick the perfect vehicle for me. The management staff was extremely helpful and made the whole process a pleasure. I love my new Honda Passport! I will certainly recommend Jay Honda to all of my friends and family. More

We bought a CPO Accord. The whole process was very pleasant and smooth. No pressure whatsoever, they were very accommodating in scheduling test drives, etc. We worked with Rob Logan and Val Potapenko. pleasant and smooth. No pressure whatsoever, they were very accommodating in scheduling test drives, etc. We worked with Rob Logan and Val Potapenko. Val was very helpful, courteous, and really made sure that we had a great experience! I would absolutely recommend working with Val. More

I had called Jay Honda to purchase a car. The salesman, Matt, was totally incompetent when I asked him to check on items important to me , before I drove out to the dealership. He was to call me back. He n Matt, was totally incompetent when I asked him to check on items important to me , before I drove out to the dealership. He was to call me back. He never did. I called back 2 hours later and he referred me to Dalton, the sales Manager. Of course the apology and he said he would take care of my needs. More xxxxxxxx. I made an appt. the next day to see the car at 9AM. On my way to the dealership the next day, he calls me up with some xxxxxxxx story on inventory, and tells me the car is sold. This has pissed me off enough to write this review. I never write reviews, but I felt it was my obligation to warn potential customers that there are xxxxxxxx here at this dealership, who could care less on your best interests, and have no problem jacking you around like they did to me. If I was the owner of this dealership, I would seriously consider evaluating the quality of people working at this joint! More

HORRIBLE, UNPROFESSIONAL SERVICE TEAM REPS We have received HORRIBLE service from the service department at Jay Honda. The Reps had NO CLUE as to what they are doing, were RUDE, UNPROFESSIONAL We have received HORRIBLE service from the service department at Jay Honda. The Reps had NO CLUE as to what they are doing, were RUDE, UNPROFESSIONAL, and could not and would not assist. I sent my employee to pick up our vehicle after being called that it was ready, and he ended up having to spend more then 45 minutes at location to get the key, and that was only because he demanded to speak with a supervisor. After we picked up the vehicle it still had the SAME ISSUES that it came in with and when we contacted the service department to figure it out the rep literally started yelling and screaming profanities at my people. She also tried to sell us additional items that according to her "could possibly solve the problem", without ANY guarantee on the time, cost or whether the issue will be resolved even if we agreed to additional repairs. After a half hour argument we took the car back to them to REDO the work (reprogram the computer), and when they called us back the vehicle STILL HAD THE SAME issues. At that point after more arguing with the rep who would not give us the name of the supervisor, who advised us the She was the person in charge and there was not Anyone else to speak with in the whole Jay Honda Service department, we picked up the vehicle and took it to a different Honda Dealership and 3 hours later the vehicle was ready and done WITHOUT any other problems. Long story short, the Parts team is great, professional and knowledgeable The service team is RUDE, UNPROFESSIONAL, and has ABSOLUTELY ZERO clue on what they are doing. More

My experience at Jay Honda was EXCELLENT! The staff was polite, helpful, patient and professional. I'm GLAD I CHOOSE Jay Honda! I will definitely refer family and friends to JAY HONDA. Thank you for making polite, helpful, patient and professional. I'm GLAD I CHOOSE Jay Honda! I will definitely refer family and friends to JAY HONDA. Thank you for making this a great experience for me!! More

Fantastic Service!!!! Tony and Rob are THE BEST!! I've been leasing from Jay Honda for years and won't go anywhere else. I highly recommend Tony and Rob. A+++ service Tony and Rob are THE BEST!! I've been leasing from Jay Honda for years and won't go anywhere else. I highly recommend Tony and Rob. A+++ service More

I will never buy a car from here again They acted like I will never buy a car from here again They acted like they were doing me a favor. I have gotten a least 6 cars from them. I have also sent my broth I will never buy a car from here again They acted like they were doing me a favor. I have gotten a least 6 cars from them. I have also sent my brother and he has taken his daughter. Just went today to the service department and even though I had a print out from the Honda website they still blamed the issue on the snow and radar!!! More