James Collins Ford

Best dealership I’ve ever dealt with. Honest and upfront from beginning to end always Honest and upfront from beginning to end always More

They forgot to give me back my property, Living Trust Probate Court document.. demanding equal Probate Court document.. demanding equal More

Great dealership! I had an Awesome experience!! was honest, transparent. No games or shady tactics. Have bought several cars here over the years! and they had exactly I had an Awesome experience!! was honest, transparent. No games or shady tactics. Have bought several cars here over the years! and they had exactly what I wanted! More

I had a rear tire (sidewall puncture) go flat on my Toyota Camry; visiting Louisville from out of town on a Friday afternoon. The Service Dept. ordered a new tire and had me ready for the road in timel Toyota Camry; visiting Louisville from out of town on a Friday afternoon. The Service Dept. ordered a new tire and had me ready for the road in timely fashion. They are trustworthy and great to deal with. Thanks again! Steve O. More

The folks at James, Collin Ford did a great job taking care of my issues on my car. I've purchased several cars and a truck from them and I wouldnt go anywhere else. care of my issues on my car. I've purchased several cars and a truck from them and I wouldnt go anywhere else. More

What a wonderful experience purchasing a vehicle! I have purchased 3 vehicles here in the past few years. Mach-E for myself, Transit connect for my husband, and a KIA for my youngest daughter. Everyo I have purchased 3 vehicles here in the past few years. Mach-E for myself, Transit connect for my husband, and a KIA for my youngest daughter. Everyone from sales to service goes out of their way to make me feel like family. Service department has a pick up and delivery service that helps with my busy schedule. What more could you ask for? More

Had an issue with my truck, drove it into James Collins and they were able to get me in the same day. This place knows how to treat customers right, they will go above and beyond to ensure you are satisfie and they were able to get me in the same day. This place knows how to treat customers right, they will go above and beyond to ensure you are satisfied. It’s safe to say I’ll be recommending this dealership to my friends and family. More

Would recommend this dealership to anyone who is looking to truck or car. Reddy and Jason are very knowledgable and ensured I got the truck I was looking for. No pressure at all. Their focus was on making s to truck or car. Reddy and Jason are very knowledgable and ensured I got the truck I was looking for. No pressure at all. Their focus was on making sure I was happy and satisfied with my new F-150 and that it was exactly what I wanted. They were patient and worked with me for a couple of weeks. Extremely helpful. And for my first service of my new truck, WOW what a great munch of people in their service department. They were warm, friendly and had my truck ready exactly as promised and on time. Hats offs to everyone there. A great experience. More

I have had my SUV serviced at this dealership a number of times over the past few years and each time I have had an outstanding experience. The customer service is unmatched anywhere in Louisville and the q times over the past few years and each time I have had an outstanding experience. The customer service is unmatched anywhere in Louisville and the quality of the work done on my Tahoe is fantastic and at a great price. They make it very convenient for folks like myself who work downtown. I highly recommend this service department to everyone who wants great work, with great customer service at a great price! More