Jaguar Sarasota

The staff was very professional and updated me in real time while the service was going on. time while the service was going on. More

It was ok. I don't like the fact that they try to charge you some fees that are extremely expensive, so I the end, the car that was at a good price is no longe I don't like the fact that they try to charge you some fees that are extremely expensive, so I the end, the car that was at a good price is no longer at a good price. AND these fees are no optional so you must get them. That's xx. The attention of the staff was very nice and respectful, but the deals aren't what you see online. Lots of hidden stuff. I don't know why dealers can't honor the price they say the car is without inflating it with xx fees plus the regular taxes you spend on buying a vehicle. More

When I got to the car dealership although I had an appointment they had at told me they lost the car. Then they found the car. Then they lost the keys. I waited over an hour for all this to happen. appointment they had at told me they lost the car. Then they found the car. Then they lost the keys. I waited over an hour for all this to happen. They charged me $1,000 for protection plan that I did not want and a $550 filing fee. Those were non-negotiable and they would not negotiate with me on anything else to lower the price as they increased it by $1500. They did not give me a spare tire, they did not give me two keys ( Close to another $1000. to replace tire, jack, etc and a new key fob.and although I signed paperwork saying that I was going to receive a full tank of gas I got a quarter of a tank of gas and had to drive 2 hours home on that. A few days later someone called me at work asking for my opinion on the experience. I told him I was not happy and I was at work and would like to talk to them at a later date. No one called me back. The experience was not pleasant, and far more than the price that was advertised. I would not recommend this place to anyone. More

Mike the advisor was great in keeping me informed during my visit and very helpful: Manager James was wonderful in explaining everything before hand via email and very prompt! I appreciate everyone’s help a my visit and very helpful: Manager James was wonderful in explaining everything before hand via email and very prompt! I appreciate everyone’s help and the prompt service! More

Excellent service and price. we were in and out in less than 2 hours. No bull just business the right way we were in and out in less than 2 hours. No bull just business the right way More

A pleasant and low pressure experience with an exceptional value and great salespeople. I would categorize it as an ideal transaction that went exactly how I anticipated. exceptional value and great salespeople. I would categorize it as an ideal transaction that went exactly how I anticipated. More

My experience with this dealership is complicated, but I'll give the scaled-version. I found the vehicle online and went to Jaguar to see and test drive it. Although it was always my first choice, I sti I'll give the scaled-version. I found the vehicle online and went to Jaguar to see and test drive it. Although it was always my first choice, I still wanted to check out a couple of other before making a decision. At the time of my initial visit, I informed Ryan that I was pre-approved with my financial institution (had a pretty good interest rate) and that my credit would not need to be pulled. Ryan told me that my financial institution was one from which Jaguar accepts drafts. I went back about a week later to let my salesman Hunter know that I wanted the vehicle. After about a three hour wait, I was finally ushered in to finance and that's where things started that I didn't like, but in accepting my part of the problem, I admit that although my mind was speaking to me, I did not do my due diligence. The fact that the contract was created on a electronic on the finance person's desktop and that I not read know what the numbers where. Feeing something inside, at one point, I said to Janter that I shouldn't be signing the forms without reading them. After him telling me a story of another customer who'd had the forms printed out and it had taken three hours to complete the process, I forged forward since I'd already been there four hours and was hungry. Needless to say, I signed without reading and the final amount of the sale was never told to me because I had prematurely shared the amount that I'd been approved for (which I didn't plan to use the entire amount). Another on of my errors was not knowing (due to my failure to read an email) the process of purchasing a vehicle via preapproval. Although I accept my part of the reasons for the issues that I now have, I also found out after the deal was over and done that the initial manager that I spoke to with Hunter, had lied to me and set off some of the issues with the purchase. As far as would I recommend this dealer? The only reason why I would is because of the fact that I was told that the main individual is no longer there. In fact, in less than a month of me purchasing my vehicle from Jaguar, two other friends has bought vehicles from the dealership. More

My service Advisor ,JULIANA, is fabulous! ! Great communication. However, I’m very unhappy with your sales people they constantly call and text because they want to sell me a car. I feel as ! Great communication. However, I’m very unhappy with your sales people they constantly call and text because they want to sell me a car. I feel as if I’m dealing with a sleazy, used, car dealership. More

Great service experience at this dealership…my expectations were met in every way…look forward to the next visit expectations were met in every way…look forward to the next visit More

everything was fine they were very cooperative - I hate these surveys tipping it an obvious way these surveys tipping it an obvious way More