Jaguar Land Rover Newport Beach

sales and sales manager need to be train all over again. ..one day say yes...the next day say no...sales didnt even care too..its only $125...im not gonna loose sleep over it ...wth is that suppose to mean.. ..one day say yes...the next day say no...sales didnt even care too..its only $125...im not gonna loose sleep over it ...wth is that suppose to mean...so if i buy a more expensive car and ur commission pay is higher then you would care ? man what kind of sales and dealership is this crap ... More

Very much enjoyed looking at Velar and Evoque models. It was our first time looking at these models. Many thanks. It was our first time looking at these models. Many thanks. More

I would give it a zero star if I could. This is the worst experience I have ever had with a service department. I have been a Landrover/Jaguar owner for two decades and my recent experience This is the worst experience I have ever had with a service department. I have been a Landrover/Jaguar owner for two decades and my recent experience with Carlos Juan Lazo at this location has been horrible. He attempted to charge me $865 dollars to refill diesel fluid into my car. Mind you, diesel fluid only costs about $20 at any hardware store! He justified it by telling me the fluid costs over $600!! They are now holding my car hostage because I don't want to use their services, and are charging me $255 just to confirm that I told them I needed to add diesel fluid to my car. This is alarming, and will be reported to the Better Business Bureau. More

My father has been a mechanic all of my life, so I grew up in and around dealerships, making me quite familiar with their inner-workings. In all my years, I've never encountered such deplorable customer se up in and around dealerships, making me quite familiar with their inner-workings. In all my years, I've never encountered such deplorable customer service as I have with Jaguar Land Rover Newport Beach. Phone calls, voicemails, emails, and text messages all go unanswered. Service has to be repeated multiple times to achieve resolution. And parts go unordered for months at a time. The only saving grace and shining star on their staff is service advisor Peter, who's been a gem to work with, and who's helped maintain my sanity. Were it not for Peter, I would find another way to have my Jaguar serviced. More

Very professional and honest! What more can you ask for from a professional car service department! What more can you ask for from a professional car service department! More

I have been going to Newport Beach Jaguar Land Rover for 30 years. I have owned at least 15 cars. The Dealership is the best it has ever been. I would not go anywhere else. The service Department is the ver 30 years. I have owned at least 15 cars. The Dealership is the best it has ever been. I would not go anywhere else. The service Department is the very best it has ever been. More

Great experience !Buying a Land Rover was so easy with Great experience ! Buying a Land Rover was so easy with the help of the friendly staff and knowledgable . Definitely recommended Great experience ! Buying a Land Rover was so easy with the help of the friendly staff and knowledgable . Definitely recommended More