Jaguar Land Rover Minneapolis - Service Center

I would not have them do any service work for anyone BAD BAD BAD they don't call you back a bought 2 new 2024 Range Rovers and I already have had one in the shop to be fix it had only 98 miles on it, ther BAD BAD they don't call you back a bought 2 new 2024 Range Rovers and I already have had one in the shop to be fix it had only 98 miles on it, there service department say they will get right back to you but they don't More

I purchased a dealer used Discovery from this dealership after 68,000 miles a new transmission was required. After towing my car to the dealership on 12/22/23 I was informed on 1/31/24 the car is no longer after 68,000 miles a new transmission was required. After towing my car to the dealership on 12/22/23 I was informed on 1/31/24 the car is no longer under warranty and the cost was $9,800. I was disappointed to say the least and contacted the General Manager TT. He promised to look into it and call me back. I never heard from him. More

Very clean service center and very professional. The staff there were friendly and fast. I definitely will be back for service. The staff there were friendly and fast. I definitely will be back for service. More

Glenn was amazing, Adam Nelson was amazing. Overall I am very happy with this dealership. Overall I am very happy with this dealership. More

Service advisor Kati C. took the time to listen carefully to me. She did everything possible to give me “above and beyond” service. She and the team there have my deepest th took the time to listen carefully to me. She did everything possible to give me “above and beyond” service. She and the team there have my deepest thanks getting me back on the road again after my vehicle was stolen in a home invasion and severely damaged. Thank you! More

Ryan Schmitt was my service advisor. It’s been a month of headache. November 6 I had a fuel line break ( this line was related to a fuel filter replacement in July). November 9 and $500 It’s been a month of headache. November 6 I had a fuel line break ( this line was related to a fuel filter replacement in July). November 9 and $500 later I was told my car was fixed without being warned about 5 other system failures before picking the car up. They claimed they told me of lights and sent me a video, but the footage showed none of the warnings. It wasn’t until Nov 14th that they told me they couldn’t get it back into the shop until Nov 20th. They lent me a car in the meantime. Nov 22 they found the issues ($1850) and said it would be fixed by the 25th. That day came and went without news. I waited until the 30th to reach out and by Dec 1 they told me it had been completed before I could retrieve it they found 2 more issues costing more than $4000 to fix everythin, with days in between my questions being answered and confirming actions to be taken. I still do not have the vehicle back. More

The service is been very good and on time as I was well taking care and provided provided with good service taking care and provided provided with good service More

In every way, this dealership provides EXCELLENT SERVICE. The staff is great in the thorough service they provide. Great communication and timely completion of the work that is proposed. The staff is great in the thorough service they provide. Great communication and timely completion of the work that is proposed. More

great service, clean facility, professional staff, honest diagnosis. overall a great place for service. you get what you pay for. honest diagnosis. overall a great place for service. you get what you pay for. More

Has got a lot better at customer service with Adam being one of your better service agents one of your better service agents More