Jaguar Land Rover Buckhead
Atlanta, GA
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Mr. Mauricio Frias is an amazing sales person. Upon arriving on the lot, he approached my husband and I with a smile. He greeted us and asked if he could assist us in any way. From that point forward h arriving on the lot, he approached my husband and I with a smile. He greeted us and asked if he could assist us in any way. From that point forward he was focused on satisfying us. He was attentive and able to answer all our questions. He made this a wonderful experience. If you are looking to make a purchase in the near future don't hesitate to contact Mauricio. He's your person. More
The sales staff was very attentive, knowledgeable, courteous, and they made the experience great.The attention was very focused and making sure I understood what was happening courteous, and they made the experience great.The attention was very focused and making sure I understood what was happening More
I spoke to two individuals at the Dealer - Mauricio, the Sales Rep, and his Sales Manager, Brad. Mauricio was a “fast talker” who preferred talking instead of listening. He never bothered to read my contact Sales Rep, and his Sales Manager, Brad. Mauricio was a “fast talker” who preferred talking instead of listening. He never bothered to read my contact email based on the fact that he asked me the same questions which I had stated. He was too arrogant to work toward a deal on the Mercedes-Benz which he could have sold me. Instead, he allowed $500 difference to prevent consummation of the deal. At one point I told him he lost a sale, and his reply was “no I didn’t”. Good luck with a career using that kind of Gen Z arrogance. Brad called me to speak on the deal, but he preferred winning and keeping the aged used car on their lot vs. moving the aged inventory. The vehicle is still there for sale because of those two short sighted and arrogant young students who haven’t learned that aged used cars look worse on a car lot with each passing day. Back to auction it will go. More
Couldn’t help me - felt like my time was wasted after explicitly stating my situation and terms - I felt they didn’t car and wasted my time explicitly stating my situation and terms - I felt they didn’t car and wasted my time More
I have been waiting over 2 months on my car to be repaired. They put the wrong part on it and I am still waiting. No response to my calls. repaired. They put the wrong part on it and I am still waiting. No response to my calls. More
not really impressed, bought a certified pre-owned Discovery without seeing it in person, big mistake, salesman did not disclose the many paint defects on the hood, I did not see them until the car wa Discovery without seeing it in person, big mistake, salesman did not disclose the many paint defects on the hood, I did not see them until the car was purchased, Land Rover agrees to repaint the hood but honestly I could have done better in my garage, they also repainted 2 trim pieces that have more bubbles in the paint then I have ever seen. I told the salesman at the time I would pay to have the lettering on the hood removed so they could do a proper job, they did not and painted around them making me wish i never had the work done. i was promised a call from the sales manager but that never happened, i guess the dealership does not respond to the corporate office either. Response: as of 5/5/23 all has been taken care of as promised, thanks to all for stepping up and correct the problems. More