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Jack Giambalvo Hyundai - Service Center

York, PA

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131 Reviews

131 Reviews of Jack Giambalvo Hyundai - Service Center

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June 14, 2022

My husband and I both use Jack Giambalvo. I picked up my car and we both commented about how thorough, honest and professional they are. We won’t go anywhere else! More

by Beissler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown, Lance Miller, Michelle Lease
Jun 15, 2022 -

Jack Giambalvo Hyundai responded

We are thrilled to hear this and truly appreciate your continued business! If there's anything we can do to improve in the future, please let us know during your visit. Take care and have a great day!

May 27, 2022

I have never had any negative issues when dealing with this dealership. The service department is great. More

by xnalahp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Lease
May 31, 2022 -

Jack Giambalvo Hyundai responded

We are thrilled to hear this and sincerely appreciate your continued business! Take care and have a wonderful day!

April 25, 2022

Excellent service as always. In and out, back in the road in no time. Very appreciative. More

by M. B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown, Michelle Lease
Apr 26, 2022 -

Jack Giambalvo Hyundai responded

We are happy to hear about your positive experience! If there's anything else we can do for you, please don't hesitate to reach out. Take care and have a great day!

March 25, 2022

Great dealership. My car was taken at my appointed time and was completed within 1-1/2 hrs which was great since I was waiting. Very friendly and professional staff. K More

by ARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Brinkerhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Krout, Mike Martin, Chris Brown, Lance Miller, Michelle Lease, Jayme Cabott, Daniel Wetzel
Mar 28, 2022 -

Jack Giambalvo Hyundai responded

We are happy to hear that our service staff met your expectations and was so timely with your service. If there's ever anything you feel we could improve on, please let us know during a future visit. Take care and have a great day!

March 18, 2022

There for 16000 mi check and inspection. Took me in as scheduled band promptly finished the work More

by airville2
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Mar 28, 2022 -

Jack Giambalvo Hyundai responded

We are happy to have met your expectations and truly appreciate your business! Take care and have a great day!

March 11, 2022

I bought a 2018 Hyundai Santa Fe sport from this dealer and after many many issues over the last 3 years of owning the vehicle they are now holding my vehicle hostage on their dealer lot. I am currently in More

by Mcclureamy72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
FRANZ JACK GIAMBALVO HYUNDAI STAFF, Gary Krout, Chris Brown, Lance Miller, Michelle Lease
Mar 11, 2022 -

Jack Giambalvo Hyundai responded

We've completed everything possible to expedite this while meeting the manufacturer's requirements. Unfortunately, we are all in the situation where parts availability has slowed the repair process.

March 02, 2022

I had a flat tire on my way home to NY and they squeezed me in!!!!! Wonderful people!!! More

by cathleentoglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Lease
February 25, 2022

I’ve bought two cars there and referred many people. I swore I would never use a dealership for services, but I have with my most recent and have been impressed. Specifically Pat and Franse have been tr More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Franse, but I could’ve heard wrong and it was Lance; he was great to work with. Appreciated his patience and explanation of the processes., Lance Miller
Mar 02, 2022 -

Jack Giambalvo Hyundai responded

Hi Maggie, sorry we missed this initially. We sincerely appreciate you taking the time to review us and are happy to hear about your pleasant experience with our service department! If there's anything that you ever feel we could improve upon, please let us know during your visit. Take care and have a great day!

February 14, 2022

Always treated very well and they get the job done while I rate. Thanks as always More

by pnlkissner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Mar 02, 2022 -

Jack Giambalvo Hyundai responded

Hi, we're sorry we missed this review initially. We sincerely appreciate you taking the time to let us know how we did! If there's anything else we can assist with, please don't hesitate to reach out. Take care and have a wonderful day!

February 02, 2022

Im currently facing problems with the salesman Travis Small. He sold me a 2013 hyundai sonota with a class action lawsuit on the engine seizing up. They still have my car sitting in their garage stating More

by Jen Forthman
Recommend Dealer
No
Employees Worked With
Travis Small, Mike Martin, Michelle Lease
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