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J.C. Lewis Ford Hinesville - Service Center
Hinesville, GA
25 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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25 Reviews of J.C. Lewis Ford Hinesville - Service Center
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Verified Customer
Helpful May 01, 2024
My Daughters Honda Civic would not start at 6pm and called Mr Warren Bacon and he said I could have towed and they would look at it. They repaired by the next day. Excellent service. called Mr Warren Bacon and he said I could have towed and they would look at it. They repaired by the next day. Excellent service. More
by MILTONJ59
Employees Worked With
Mr Warren Bacon
April 30, 2024
The slowest dealership for service I’ve ever been to. I always make and appointment and on average I am waiting close to 2 hours. Not to mention, one time the mechanic didn’t even put my oil cap back on I always make and appointment and on average I am waiting close to 2 hours. Not to mention, one time the mechanic didn’t even put my oil cap back on and it made a huge mess. They did rectify this situation but I dread taking my car for service each time. More
by april
Employees Worked With
N/A
April 27, 2024
Everyone was very helpful and informed me of every step that was made . Everything was very clear and precise from the beginning . I am very pleased with my experience and will definitely use them in the f that was made . Everything was very clear and precise from the beginning . I am very pleased with my experience and will definitely use them in the future. More
by jkhardy05
Employees Worked With
Charlotte
August 02, 2023
JC Lewis Ford in Hinesville is a crooked dealership with ZERO integrity! Buyer BEWARE! I brought in my 2022 Ford Escape for 2 service related issues... they kept my car for over 30 days with AWFUL communic ZERO integrity! Buyer BEWARE! I brought in my 2022 Ford Escape for 2 service related issues... they kept my car for over 30 days with AWFUL communication. (Meanwhile I can see on the app, my car was actually dead majority of the time they had it). Then magically after keeping my car 30+ days and numerous follow up attempts, the service department said there was "nothing wrong with the car".... if nothing was wrong, why did you keep it so long?! Why did you say it wasn't normal when I dropped it off? After resorting to social media, Mr. Julian Lewis himself called me to try and pacify me... they ended up buying my vehicle for a low price... Go figure, less than 24 hours later they have listed this car on their website with a nice $3k profit!! They are going to sell that car knowing those issues haven't been resolved, and leave the next buyer to deal with it. Shame on them, Buyer BEWARE! More
by ML
Employees Worked With
Nicki, Casey, Julian
August 25, 2021
So there I was on my way to Florida and stranded on the side of I-95 South in Georgia. My Ford F-150 and 18 Ft trailer were towed to JC Lewis Ford in Hinesville, GA. This was a Friday and we arrived at 4:4 side of I-95 South in Georgia. My Ford F-150 and 18 Ft trailer were towed to JC Lewis Ford in Hinesville, GA. This was a Friday and we arrived at 4:45 PM. Upon arrival I made contact with Casey and Service Manager: Jason Brittain. Jason and his Team of Technicians were able to diagnose the problem and let me know what the issue was. Thank you so much for taking care of my wife and I. I highly recommend Casey, Jason and the entire Team at J.C. Lewis Ford in Hinesville, GA Jeff Baxter More
by JABAXTER2002
Employees Worked With
Casey and Jason Brittain
