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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
901 Reviews
Call Dealership (508) 401-7075
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395 Providence Hwy

Westwood, MA

02090

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Showing 901 reviews

April 30, 2024

Clean facilities, good location, generally helpful service people and staff. Communicated with client in a timely manner. More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
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Helpful
April 30, 2024

They did a great job getting everything pulled together. They were very professional and easy to work with More

by markelefante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tholemson Francois
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Helpful
April 29, 2024

This dealership has been nothing but superior. Every time I have a issue with my car , it’s taken right in and fixed to my high standards. Joe and Ben are great, very professional and extremely kn More

by Cathi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph sacchetti
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Apr 29, 2024 -

Cathi responded

This dealership has been nothing but superior. Every time I have a issue with my car, it is taken right in and fixed to my high standards. Joe and Ben are great, very professional and extremely knowledgeable. , great guys to work with. This is a great dealership

Apr 29, 2024 -

Ira Acura Westwood responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
April 28, 2024

Thank you Ira Acura of Westwood! Excellent customer service all around. Special shout out to George Flaherty and Clyde Brown. More

by c.olson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde Brown, Fadia Chamoun, Tholemson Francois, Youssef Girgis, Douglass Lee, Charles Rezil, Tony Romain, Dave Troilo, Charldyn Valcin, Darwin Vincent
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Apr 30, 2024 -

Ira Acura Westwood responded

You're welcome! We're thrilled to hear about your excellent experience at Ira Acura of Westwood and your shout-out to George and Clyde for their exceptional customer service. We're here to ensure your satisfaction and look forward to serving you again in the future!

Helpful
April 28, 2024

Everyone is friendly and super helpful, taking the time to talk through whatever might be going on More

by stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nishan
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Apr 30, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 26, 2024

Everything went smoothly, from the time I dropped off my car to pick up. The service was explained along with a detailed print out. I like the video sent to my email of the work that needs to be done; sho More

by CaroleannLBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 28, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a smooth experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 25, 2024

Ira Acura is the best! I have been a customer for more than 15 years and 3 Acuras and will keep coming back. I trust IRA to maintain my car to the highest standards. More

by EIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 28, 2024 -

Ira Acura Westwood responded

It's wonderful to hear about your long-standing positive experience with Ira Acura Westwood! Your trust in our ability to maintain your cars to the highest standards speaks volumes about our quality of service. We're here to ensure your continued satisfaction as a valued customer!

Helpful
April 24, 2024

Great service and staff! Highly recommend, comfortable waiting area and received real time update on status of service. More

by itali03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
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Apr 27, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 23, 2024

Excellent and professional. Always up to date what's going on. Very accommodating to my busy schedule. More

by tmwolf22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Apr 24, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had an excellent and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 22, 2024

They addressed questions i had with the car and service was fast. Service representative was knowledgeable and friendly. More

by sseto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oran
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Apr 24, 2024 -

Ira Acura Westwood responded

It's fantastic to hear that your questions about the car were addressed and that you received fast service at our dealership. We're glad the service representative was knowledgeable and friendly during your visit. Thank you for choosing us!

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