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Imperial Toyota - Service Center

Milford, MA

4.9
312 Reviews

312 Reviews of Imperial Toyota - Service Center

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May 04, 2024

I have been going to Toyota Imperial in Milford/MA for almost 3 years and have always been very satisfied with the services performed. This time, I was very well attended to by Mr. Lucas de Souza, who was More

by Lu Miyata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Desouza
May 01, 2024

I brought my Toyota in without an appointment and I was still taken care of in a reasonable amount of time. More

by kywash66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Went in for tires Jarrett was very helpful in picking what kind of tires. He even found me a rebate More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Imperial Toyota's service department has a gem in Jarett. He immediately greeted me, walked me through the process and was extremely good at communicating what was going to need to be done. I am impressed More

by Hanotoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

I came in for a vehicle service on my Toyota Gene D in service helped me out had the "quad deal" done very efficient More

by valeriaveloz2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Desroches
April 27, 2024

Great service with Jared. Sean was also very nice and the place is extremely clean More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Imperial is always great to deal with… Service is always great and Gene is the Best Service Advisor. He keeps me updated, explains any issues or concerns that needs to be addressed and gets me back out in More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Received awesome customer service from the service department they greeted me and directed where i should go I was there for a sticker and a remote car starter Lucas was my service agent and he was More

by kelly.helle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Desouza was the Service Advisor Imperial Toyota
March 31, 2024

I came in late in the day had not serviced here before, Gene D came out greeted me and got my vehicle checked in More

by valeriaveloz2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

I highly recommend this dealership and my wonderful service advisor, Roger Barron! He got me in and out quickly! More

by brentselby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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