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INFINITI of Tampa

Tampa, FL

Overview
Reviews
Vehicles
4.5
489 Reviews
Call Dealership (813) 235-0317
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4600 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 489 reviews

April 29, 2024

Austin was fantastic very helpful and kept in touch on what was going on with my car. The loaner car was great might be back soon for a new car. More

by natmorejon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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April 27, 2024

Tampa Infiniti service is consistently top notch. Keep it up guys! 10 out of 10. More

by Turnergay63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
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April 26, 2024

Lied to by the Finance and Sales team by saying I had to purchase add ons (extended warranty and Gap Insurance)squealing brakes and no floor mats. More

by JAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Cooprider
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Apr 30, 2024 -

INFINITI of Tampa responded

Alan, Thank you for sharing your review with us. We're deeply sorry to hear about your experience with our finance and sales teams. Our priority is always to provide transparent and honest service to our customers, and it's disheartening to learn that you felt misled during your car purchase process. We apologize for any inconvenience you’ve experienced. We would like to speak with you further. Please reach out to me at your convenience. Brett Starling, General Manager, 813-694-1579

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April 25, 2024

Eddie Diaz in Service and Fernando in Sales both took good care of me. Eddie took care of my old car and Fernando sold me a new Q50. More

by Chasc7
Recommend Dealer
Yes
Employees Worked With
Eddie Diaz on Service Fernando in Sales
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April 25, 2024

Took my car in for a warranty repair but the company won’t warranty my car as I bought it pre owned and the previous owner didn’t take care of the car like they were supposed to. I’ve come inside the de More

by Db813
Recommend Dealer
No
Employees Worked With
Brett Starling
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Apr 27, 2024 -

INFINITI of Tampa responded

Thank you for leaving your review. We're genuinely sorry for the frustration and disappointment you've experienced. We apologize if our communication fell short of your expectations. I will be reaching out, but you can also contact me again, if you haven’t heard from me yet. Brett Starling, General Manager, 813-694-1579

Apr 27, 2024 -

Db813 responded

We’re done with the same message that you keep leaving us on other platforms that you’ll contact and don’t. You keep acting like you’re not going to uphold the warranty claim or make it right if the warranty claim isn’t approved putting the responsibility back on the customer who’s not the original owner. Since my wife and I are a military family we’re going to get a hold of our JAG and seek legal action against the dealership, there’s no need for a response anymore.

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April 24, 2024

Excellent service, Greeters were polite and professional, Austin was extremely knowledgeable and efficiently explained my needs. Outstanding! More

by mtreslo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Suarez 5 Star
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April 24, 2024

Brent was amazing. Definitely appreciate him and the service that the dealership and the employees provided More

by Dowayne Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Tatum
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April 22, 2024

The dealership was great - clean and great supplies for guests. Coop - our sales expert was super knowledgeable and Anthony the New Sales Manager was top notch and fair! I will be a repeat customer for sur More

by ark2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony New Car Sales Mngr., Chris Cooprider
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April 22, 2024

The best! ! Trust on the best dealer!! Amazing customer services!! Brent is one of the best employees! All the best Infiniti of tampa !! More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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April 16, 2024

Renewed a lease in November of 2023. A couple of months later I received several negative hits on my credit report, including one missed payment and three credit inquiries. The sales tea More

by Rsutter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike and Brett
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Apr 18, 2024 -

INFINITI of Tampa responded

Thank you for leaving your review with us. I'm sorry to hear about your frustrating experience. It's disappointing when promises aren't kept and customer service falls short of expectations. We would be happy to answer any questions you may have about your credit and will be contacting you. You can also reach out to me, as well, if you haven’t heard from us yet. Brett Starling, General Manager, 813-694-1579

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