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INFINITI of Cincinnati

Cincinnati, OH

4.8
199 Reviews
INFINITI vehicles are luxury cars, which is why our dealership provides a luxury experience. Our extensive inventory includes new, used, and certified pre-owned INFINITI vehicles, so you can find the one that meets your needs. INFINITI vehicles have many luxury features, like leather seating, panoramic roofs, driver-assist tech, and more. A great way to get a look at our inventory before coming down to the dealership is by exploring our website. You can search through our inventory and filter your search by specific features, like engine, model, mileage for used vehicles, and more. If you see a vehicle you like, the vehicle page will tell you more about it. There are photos, specs, and you can even schedule a test drive right there on that page.
Contact Dealership

9857 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 199 reviews

April 29, 2024

Infiniti of Cincinnati is very professional and focused on quality customer service. Our experience with Shawn and Ryan was excellent and very thorough. Thank you so much for everything! More

by sluebbehusen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SHAWN OLSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
RYAN THOMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

INFINITI of Cincinnati responded

So great to read!!! Thank you for sharing and for the 5-Stars!!! WE appreciate YOU!!!

April 29, 2024

Got me in quickly and was very courteous. The service entry is a little odd because I wasn't sure where to go, however the service technician was helpful once he saw me. More

by dgaynor0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

INFINITI of Cincinnati responded

WE appreciate YOU and the 5-Stars!!!

April 29, 2024

Evan Sherman was great. Give him a raise as soon as possible for his great work. More

by kai4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the review! WE appreciate YOU!!!

April 28, 2024

Cori was very helpful and attentive to my wants and needs. Ryan in finance was very knowledgeable and made everything smooth and easy More

by ljbrown01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN THOMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cori Cathcart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

INFINITI of Cincinnati responded

Great to read!!! We appreciate the 5-Stars and YOU!!!

April 27, 2024

Very professional always! Kept me informed to the status of my car. Couldn’t be any happier with service and all aspects of the dealership. More

by C_PROBASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

INFINITI of Cincinnati responded

Thank you so much for sharing and for the 5-Stars!!! WE appreciate YOU!!!

April 20, 2024

Excellent always thorough and efficient everybody is always kind and helpful. God bless the workers there More

by MHOLMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

INFINITI of Cincinnati responded

Great to read!!! Thank you so much!!! WE appreciate YOU!!!

April 19, 2024

They take the best care of me and my vehicle. They are quick and thorough. I have no complaints. More

by APRILVOEGELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

INFINITI of Cincinnati responded

We appreciate the 5-Stars and YOU!!!

April 19, 2024

Infiniti of Cincinnati is a professional organization focused on quality customer service. My experience with the sales manager, the finance manager and the service manager helped me to successfully choo More

by RBOLDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN THOMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAN MURPHY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

INFINITI of Cincinnati responded

Thank you so much for the support, the kind words and the 5-Stars!!! WE appreciate YOU!!!

April 17, 2024

Excellent, quick, honest service! Greg was timely and upfront about what needed done & what could wait until my next visit. More

by MIKERITZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GREG WIND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

INFINITI of Cincinnati responded

Great to read!! WE truly appreciate the 5-Stars and YOU!!!

April 17, 2024

My salesman Abe Lawson was outstanding! I would recommend him to anyone who’s looking for a car! More

by lexdriver0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

INFINITI of Cincinnati responded

Fantastic to read!!! Thank you so much for sharing and for the 5-Stars!!! WE appreciate YOU!!!

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