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INFINITI of Birmingham
Hoover, AL
902 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 902 reviews
April 24, 2024
I recently had the pleasure of visiting Infiniti of Birmingham, and I must say, it was an exceptional experience from start to finish. From the moment I walked through the doors, I was greeted with war Birmingham, and I must say, it was an exceptional experience from start to finish. From the moment I walked through the doors, I was greeted with warmth and professionalism, which set the tone for the entire interaction. My salesman, Pedro Moore, deserves special commendation for his outstanding service. Pedro's patience, professionalism, and personable demeanor made the car-buying process not only stress-free but genuinely enjoyable. He took the time to understand my needs and preferences, guiding me through the available options with expertise and care. What truly stood out about Pedro was his genuine concern for ensuring that I found the perfect vehicle to suit my needs. He listened attentively to my questions and concerns, providing thoughtful answers and expert advice every step of the way. His dedication to customer satisfaction was evident in his willingness to go above and beyond to ensure that I felt confident and comfortable with my decision. Throughout the entire process, Pedro exemplified the epitome of professionalism. His knowledge of the Infiniti lineup was extensive, and he took the time to explain each feature and option in detail, ensuring that I had all the information I needed to make an informed decision. Moreover, his friendly and approachable demeanor made me feel like a valued customer from the moment we met. Thanks to Pedro's guidance and expertise, I drove off the lot feeling thrilled and confident in my purchase. Infiniti of Birmingham has truly exceeded my expectations, and I would highly recommend them to anyone in the market for a new vehicle. And if you have the pleasure of working with Pedro Moore, rest assured that you're in the hands of a consummate professional who genuinely cares about providing the best possible experience for his customers. More
by Tracy S.
Helpful April 23, 2024
I recently had the pleasure of purchasing a Infiniti QX55 from Infiniti OF Birmingham in Hoover, Alabama , and I cannot recommend them highly enough.Tiffany , the sales lady who assisted me, was incredibly f from Infiniti OF Birmingham in Hoover, Alabama , and I cannot recommend them highly enough.Tiffany , the sales lady who assisted me, was incredibly friendly, eager to help, and extremely knowledgeable in her field. The dealership boasts a gorgeous inventory with impeccably clean cars, making the browsing and buying experience enjoyable and stress-free. If you're in the market for a new vehicle, I highly encourage you to visit Infiniti OF Birmingham and ask for Tiffany. You won't be disappointed! More
by Smith.jerry.mr
April 23, 2024
I recently had the pleasure of purchasing a Infiniti QX55 from Infiniti OF Birmingham in Hoover, Alabama , and I cannot recommend them highly enough.Tiffany , the sales lady who assisted me, was incredibly f from Infiniti OF Birmingham in Hoover, Alabama , and I cannot recommend them highly enough.Tiffany , the sales lady who assisted me, was incredibly friendly, eager to help, and extremely knowledgeable in her field. The dealership boasts a gorgeous inventory with impeccably clean cars, making the browsing and buying experience enjoyable and stress-free. If you're in the market for a new vehicle, I highly encourage you to visit Infiniti OF Birmingham and ask for Tiffany. You won't be disappointed! More
by Smith.jerry.mr
April 20, 2024
Thanks to R. Palmer for making my car buying experience exceptional! I highly recommend this establishment to my family and friends! Palmer for making my car buying experience exceptional! I highly recommend this establishment to my family and friends! More
by Teeno
April 14, 2024
So happy that I came in today I met the most amazing professional sales person who had the heart of people. He took real good care of me. I appreciate him. Everything was done with excellence thank you professional sales person who had the heart of people. He took real good care of me. I appreciate him. Everything was done with excellence thank you Keon. More
by Liberty
Employees Worked With
April 11, 2024
Mr. Ke’on Pattway was Awesome. I came expecting to drive off with a car! off with a car! More
by cronbn
Employees Worked With
April 10, 2024
Tiffany was an excellent salesperson, kind and helpful concerning my trade in and with purchasing the QX50. I’m certainly pleased with Infiniti of Birmingham. concerning my trade in and with purchasing the QX50. I’m certainly pleased with Infiniti of Birmingham. More
by merleandrea
April 08, 2024
Jason Dudley and the staff are welcoming and professional. They made the process so easy and made me feel comfortable! professional. They made the process so easy and made me feel comfortable! More
by Madison C.
April 02, 2024
Codie Freeman was an excellent representative for Infinity! He was super responsive to all of our questions and provided excellent assistance. He was very calming with no pressure during our decision Infinity! He was super responsive to all of our questions and provided excellent assistance. He was very calming with no pressure during our decision-making. He made me feel at ease during the negotiation and contract signing. He even personally delivered our new car to us on a Saturday! Infinity Birmingham - you have a gem in Codie Freeman! I am so excited to drive my beautiful new QX60! More
by Melanie Cox
Employees Worked With
April 02, 2024
Codie Freeman and the team at Infiniti are wonderful! They worked with me not once, but twice to get the best car to meet the needs of our family! Codie was very kind and patient as I worked through this They worked with me not once, but twice to get the best car to meet the needs of our family! Codie was very kind and patient as I worked through this process, and Shane along with the manager made sure we got the best deal for the money. I strongly recommend Infinity of Birmingham for your next car purchase! More
by Lisa
