Southern Mazda Newport News - Service Center
Newport News, VA
66 Reviews of Southern Mazda Newport News - Service Center
I am pleased that you don't have to wait for an appointment. The personnel is always pleasant and friendly and ensure you know of any finding. appointment. The personnel is always pleasant and friendly and ensure you know of any finding. More
Got there early at 1230 for 1:00 appt for oil change/inspection. Got right in but didn’t get out until 3:00.. they forgot to do inspection so had to wait longer than usual change/inspection. Got right in but didn’t get out until 3:00.. they forgot to do inspection so had to wait longer than usual More
I visited this dealership twice at this location from the Chesapeake Va and it was worth the distance. I was at this location by way of a recall for my Mazda Pickup in which on first visit I received my insp Chesapeake Va and it was worth the distance. I was at this location by way of a recall for my Mazda Pickup in which on first visit I received my inspection. I return a few days later and the repair was done in less than 30mins. The staff was amazing in the drop off bay and every time I called it was great. I look forward to returning to this exact location to purchase a car for my wife based on this great experience. I also got referred to Big Al’s just around the corner in which they fixed my exhaust leak quickly as well. More
Service department does not have working phone #. Will not return calls? Repair made on power steering after waiting a week is still not right. Now steering column vibrates. Spoke to receptionist but Will not return calls? Repair made on power steering after waiting a week is still not right. Now steering column vibrates. Spoke to receptionist but no one has returned my numerous calls??? More
Very attentive and willing to work with you. Very nice and always smiling. Will recommend the dealership. Very nice and always smiling. Will recommend the dealership. More
Cleon is absolutely the BEST! He listens attentively and accommodates you whenever he can. He is awesome to work towards getting your car completed in a timely manner. Been a Maz He listens attentively and accommodates you whenever he can. He is awesome to work towards getting your car completed in a timely manner. Been a Mazda costumer for about 15 years. The first car was a Mazda-9. My son-in-law has it and is still driving with over 250 miles on it. He says he's gone through five sets of tires and the car runs great. Thank you for giving me such a great car and service. More
Cleon is friendly, and professional . He always welcomes us. He is the reason we have bought 2 cars from the dealership. He is also the reason all service is done there He always welcomes us. He is the reason we have bought 2 cars from the dealership. He is also the reason all service is done there More