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Howell Motors Ford

Lockport, NY

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199 Reviews
Here at Howell Motors Ford, you come first! Our Ford dealership in Lockport, NY, is Where Friends Send Friends, because our incredible reputation precedes us. It's been this way since we were first established in 1914, as our family-owned Ford dealer has always placed a focus on the community above all else. Whether you're visiting us to buy or lease a new Ford SUV or you'd like to schedule auto service nearby, know that our team members are here to assist in any way possible. From expert Ford financing advice to quality OEM Ford parts for sale, you can find exactly what you're looking for at Howell Motors Ford. Learn more about why you should shop or service at our New York Ford dealership, then contact us to learn more or pay us a visit in person. We can't wait to help!
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6488 Ridge Rd.

Lockport, NY

14094

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Showing 199 reviews

April 16, 2022

Inquired about a used vehicle there via email. They sent me a text for some reason and I replied that it is best for me that they email me. Never heard back from them This is the second time thi More

by jimmys_jimmy_jimmys
Recommend Dealer
No
Employees Worked With
Mike Landers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hurtubise
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

Great deallership ,great service ,employees great,what is lacking waiting area something needs worst to be done.Worst that I have ever been to.Needs a big upgrade. More

by caddyman ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service dept,great
March 14, 2020

Leasing of a new vehicle It was a pleasure doing business again with Howell Motors and especially Pat O'Malley. As always Pat was very professional and patient in getting me More

by Karen KM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg (finance)
February 28, 2020

Pat O’Malley was very helpful and our deal went through flawlessly. Thank you so much for making our visit quick easy and painless. Natalie Myers More

by bellafudge13
Recommend Dealer
Yes
Employees Worked With
Patrick O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2020

Howell Ford takes good care of their customers. My wife & I are very pleased with the outcome of our purchase from Pat O’Malley. He is very knowledgeable about Ford vehicles and gives great advice t More

by blrosenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Frieday
February 25, 2020

I have always been treated with respect and kindness. Sales people are straight up honest with their customers. Have been buying cars from there for years and always have been satisfied. Would recommend More

by michellelamb1169
Recommend Dealer
Yes
Employees Worked With
Patrick O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2020

Anxious to please. This is the third vehicle we have purchased from Pat. He follows what we ask for in a car. We find him to be honest and anxious to please. More

by lionnanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2020

The entire process was painless, we dred car shopping.. spending hours, driving around to different dealers ugh! Decided to buy local this time and glad we did! Patrick let me take the car home so my wife More

by rmaccruiser9701
Recommend Dealer
Yes
Employees Worked With
Patrick O'Malley
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2020

This is our 5th car that we have bought from Howell and we will never go anywhere else! They make it easy and are friendly More

by realhar2
Recommend Dealer
Yes
Employees Worked With
Patrick O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Landers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Currie
September 16, 2019

It's All About Customer Service When it comes to buying a car, we have always appreciated a sales team that has made it easy for us. Howell Motors made the process very simple, and t More

by kdry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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