Honda of New Rochelle - Service Center

I'm very pleased with the service Mr. Michael Barrett is providing. He is very kind and helpful Thank you for your service Mr. Barret. Michael Barrett is providing. He is very kind and helpful Thank you for your service Mr. Barret. More

I did not have any service done at Honda of New Rochelle. They did a diagnostic search per my issue of the ongoing all lights appearing on my dashboard. I received a call after 7 hours and was told a code They did a diagnostic search per my issue of the ongoing all lights appearing on my dashboard. I received a call after 7 hours and was told a code that assumed I needed new spark plugs and fuel injectors. From apparently getting bad gas. Which makes no sense. Since my car was at my mechanics and they did a diagnostics there one week prior when all the lights came on there and no code came about. If i had bad gas, my engine would be making large noise and choking. I was quoted $2,400 to have them replace the spark plugs and fuel injectors. I called my mechanic and asked them and was quoted $1,398.00 before tax. $o over $1,000 cheaper. Also no fuel injectors were replaced here. Please remove form the service performed record on carfax However, I still had to pay a diagnostics fee of $352.00 at Honda since I did not go with them. More

Hennis atettion very profetional witjh respect. .And good actitud👏we need more people like him.. .And good actitud👏we need more people like him.. More

Individual decided to forget about they key I been waiting weeks to get which is unacceptable waiting weeks to get which is unacceptable More

Had a great experience bringing my car in! Had so many issues with my tires/rims and they got everything fixed up quickly and efficiently. Stephanie in the service area was amazing and a huge help with wo issues with my tires/rims and they got everything fixed up quickly and efficiently. Stephanie in the service area was amazing and a huge help with working around my schedule to get my car in! More

Hennis was very friendly, professionally and knowledgeable. He definitely had my best interests in mindm knowledgeable. He definitely had my best interests in mindm More

i appreciate you immensely! you’re truly amazing! keep doing what you do, out here changing lives! doing what you do, out here changing lives! More

I have been very disappointed with the service center. I have an issue that is back for the 3rd time. I made sure to have the person checking me in notice the issue so that someone in the dealership would s have an issue that is back for the 3rd time. I made sure to have the person checking me in notice the issue so that someone in the dealership would see the problem. However, after having the car for 13 hours and having to call them myself instead of getting a call from the service advisor (and need to mention the 7 calls I had to make before someone called me back), all they told me is they don't see the issue. Then I was told a manager would call the next day between 8-9. It's 10am and no call yet. More