Honda of Fort Worth

Cornell did a great job working out some challenges. He stayed on task in order to sell the product to his customer. He stayed on task in order to sell the product to his customer. More

excellent service! First time buying a car. Everyone was very welcoming and informative.Would recommend here to anyone. First time buying a car. Everyone was very welcoming and informative.Would recommend here to anyone. More

Cornell was very helpful and understanding I would recommend him to anyone ranging from first time buyers to season experts he will help you the best he can. Thank you Cornell !!! recommend him to anyone ranging from first time buyers to season experts he will help you the best he can. Thank you Cornell !!! More

Cornell made the car buying experience much more fun than I anticipated. He has a great sense of humor and helped me get the best deal possible. I anticipated. He has a great sense of humor and helped me get the best deal possible. More

Best car buying experience ever. General Manager, Greg Besson, took time to come out to meet us while we were working with his salesman, Raphael. He was very friendly and set us at General Manager, Greg Besson, took time to come out to meet us while we were working with his salesman, Raphael. He was very friendly and set us at ease. Raphael and Greg helped us understand and appreciate the features on the Honda Odyssey. We were floored by the price as it was much less than a previous dealer gave us. We were impressed by the cordial environment and low pressure. Greg made this an easy decision to buy with the right price from the best people. We will definitely return for our next vehicle. I will recommend Honda of Fort Worth to our friends and family. More

Our Rep was Valentin Moreno, he was super understanding and patient with us! Had a great experience and loved the car I came out with. and patient with us! Had a great experience and loved the car I came out with. More

This was the second time I purchased a new car from Steve Hoffman and Honda of Fort Worth and the experience was just as smooth as the first time. The employees are very courteous and professional. I narrowe Hoffman and Honda of Fort Worth and the experience was just as smooth as the first time. The employees are very courteous and professional. I narrowed my choice down to Honda of Fort Worth and another Honda dealer with excellent reviews. Steve Hoffman offered a lower price on the vehicle we were looking for and more money for my trade in and saved me several thousand dollars. The vehicle we purchased was in transit and Steve kept me up to date on the arrival. I would highly recommend Steve to friends and family. I was impressed Luis Ortega in the Finance Dept. No stress or pressure to purchase extra services. Definitely the best and quickest experience I have ever had with a Finance Dept. Great overall experience and my wife was very impressed with how quickly we were in and out. More

I am tagging the service director because the employee I spoke to wouldn't give me her name or transfer me to anyone else for help. I consider that poor training and poor management. Here is my issue... spoke to wouldn't give me her name or transfer me to anyone else for help. I consider that poor training and poor management. Here is my issue... I purchased a battery at Honda Fort Worth in April 2019, but that battery failed in July 2021. I went back to the dealership and it was replaced for no charge. Today, I went to Honda of Weatherford (because it's closer to my home) and they informed me that my battery is bad and needed to be replaced. I left that location to go home and find my paperwork from my last replacement. I found my paperwork and checked the battery. It is labeled with the date 6/21 and a 100-month limited warranty. I called Honda of Fort Worth's service department about bringing it in for a replacement. I was informed that batteries only carry a 3-year, 36,000-mile warranty. My battery is within those parameters. However, they refused to honor the warranty stating that it is only good from the date of the original battery - April 2019. The girl on the phone also told me that the 100-mile warranty written on the battery doesn't mean anything at all. That "it is useless, I do not know why they put that on there." I suppose this is a warning on several levels: 1.) Honda brand batteries are garbage. My original battery, plus the two replacements only last approx. 28 months each. 2.) The warranties are deceptive. Why isn't the 3-year warranty valid from the installation date of the battery? Don't even get me started in the 100-month warranty scam. 3.) The service team is disrespectful and not helpful. She would not give me her name, refused to transfer me to anyone else, and hung up on me twice. During my original call then when I called back. More

I appreciate the fact that when I arrive early for a service appointment for my 2021 Civic at 7:00 AM; I am met by a friendly & warm professional. Trent wasted no time in signing me in quickly and takin service appointment for my 2021 Civic at 7:00 AM; I am met by a friendly & warm professional. Trent wasted no time in signing me in quickly and taking care of my vehicle! I have been a loyal customer with Honda of Ft Worth since 2012. I like how the Service Center works with their customers & Trent is an asset to a company like Honda of Fort Worth! Keep up the good work! More