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Holman Toyota
Mount Laurel, NJ
425 Reviews
Holman Toyota is a part of the Holman Automotive family of dealerships. Holman Automotive is one of the largest, privately-owned, dealership groups in the United States with dealership operations from the East Coast to the Pacific Northwest. Since 1924, when Steward Holman opened his first dealership, the Holman family, and their employees, have been dedicated to providing customers with exceptional experiences.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 425 reviews
May 11, 2024
The sales and finance people at Holman are very courteous, and knowledgeable and are the very best. courteous, and knowledgeable and are the very best. More
by jack_abraitis
Helpful April 21, 2024
My experiences at Holman have always been most helpful in every way. I so appreciate being able to reach out to them when I need to. every way. I so appreciate being able to reach out to them when I need to. More
by joanprober
Employees Worked With
Other Employees :
Joseph in service-I’m sorry I don’t remember his last name.
April 09, 2024
John was great to work with and was pressure-free. He was informative and very helpful. He was informative and very helpful. More
by ebreckenmaker
Employees Worked With
April 08, 2024
I took my car in for the 10,000 mile service. After the work was done, they sent the report video. 25 minutes later nobody has asked if I wanted the air filter. I did not. So I go to servi After the work was done, they sent the report video. 25 minutes later nobody has asked if I wanted the air filter. I did not. So I go to service desk to inquire. It's been 2.5 hrs. And the rep said it would take about 90 minutes. So he checks me out and tells me it'll take another 25 minutes MORE to wash my car. I declined to wait again. The rep told me'they don't ask if you want a carwash until the service is complete'. News to me. So I drive the next day and my tire pressure warning light is ON. NEVER HAPPENED BEFORE. Seems the service tech inflated to 32-43 lbs. But my RAV4 requires 35 lb. The car knows so, but Holman missed it. I have zero confidence that they actually did anything including change the oil I gave 1 Star, because I've been a Toyota customer for 45 years. Holman was not exceptional. They WERE the exception. Very disappointed in this service, And the NO SERVICE I got with StarGard. I was required to buy StarGard at $1000, and don't even have a phone number to call IF I ever do need it. There is NO APP. It provides nothing that Toyota Connect does not already provide. It's a total SCAM better handled through Small Claims than here. More
by bobmourning
Employees Worked With
None of the service people are recognizable. The Service Dept has record of identity.
April 08, 2024
This was overall the most pleasant car buying experience I have ever had no pressure and a truly good atmosphere. The whole car shopping process in general is overwhelming but after this I certainly don't I have ever had no pressure and a truly good atmosphere. The whole car shopping process in general is overwhelming but after this I certainly don't dread it anymore. More
by lisazeszut
Employees Worked With
April 07, 2024
Doug Priestly's customer service was excellent. He found us a camry that we wanted. He found us a camry that we wanted. More
by bjackson332000
Employees Worked With
April 01, 2024
They were very professional and courteous. I feel the process of purchasing a vehicle there was smooth and easy. I feel the process of purchasing a vehicle there was smooth and easy. More
by Marcrtaylor
Employees Worked With
March 28, 2024
Wonderful experience with prompt replies regarding my purchase and very professional and kind staff. I found the car on auto trader and sent in an inquiry and did your credit application. Miles Jackson r purchase and very professional and kind staff. I found the car on auto trader and sent in an inquiry and did your credit application. Miles Jackson reached out to me very quickly and had my loan structured in an amazing short period of time. Lexie Fisher was wonderful and next called me to have the vehicle detailed waiting for my arrival. I live 2 hrs away and when i arrived at 6pm she was on top of everything and made my experience smooth and relaxing. She is a great person and Gloria in finance was also great in getting me through the paperwork and information on an extra plan which i took.(Platinum) Thank you for great staff and dealership!!!! More
by Ed Deusa
March 22, 2024
I would like to upgrade my rating of this dealership. For a little background, I've been a customer of Holman Dealerships for over 25 years. During my most recent lease, I was dissatisfied with some as For a little background, I've been a customer of Holman Dealerships for over 25 years. During my most recent lease, I was dissatisfied with some aspects of my SUV and decided to pursue satisfaction by being confrontational. Like the saying goes though, "let the cooler heads prevail." During the process, I reached out to Mindy Holman and her staff. Once they were alerted to the issue, I was contacted personally and they made a great effort to resolve my concerns for my peace of mind . As a senior citizen, I find that too often our opinions are dismissed. I was grateful that Holman Enterprises made sure that they value me as a person and going forward would like me to remain a customer. Thank you Holman More
by rbannon1964
Employees Worked With
