Hilton Head BMW

Brad is very responsive. The mechanic sent a video explaining the issues. I was given a loaner car while my car was being repaired. My only issue is not with the dealership b The mechanic sent a video explaining the issues. I was given a loaner car while my car was being repaired. My only issue is not with the dealership but with BMW. I bought the 3 year oil special and sold my car before using it. I was told I can’t transfer it to the BMW I just bought…extremely disappointing! More

My car was towed in on a Sunday needing a new run flat on rear tire. They got me in and out on Monday by mid afternoon. Tire pricing comparable to other places but they got me in and out faster rear tire. They got me in and out on Monday by mid afternoon. Tire pricing comparable to other places but they got me in and out faster More

Insanely high service and part prices compared to non dealer repair shops. As soon as the lease coverage is done I will not go back to this dealer. dealer repair shops. As soon as the lease coverage is done I will not go back to this dealer. More

Great customer service and very friendly. Brad was my service agent. I was coming in from out of town and my tire light came on. I called in Brad answered the phone and I told him my situati Brad was my service agent. I was coming in from out of town and my tire light came on. I called in Brad answered the phone and I told him my situation he said no problem stop by. I did he was there waiting took the car to the back and got everything taken care of immediately. Couldn’t ask for anything more More

It was a pleasure servicing my car here , very welcoming with excellent customer service thanks to Kristen who took care of me. with excellent customer service thanks to Kristen who took care of me. More

They are Courteous, efficient and follow up with good communications. Completed work on time. Nice to work with. communications. Completed work on time. Nice to work with. More

Kobey Dodge did a great job in making us feel good about our purchase. Her post closing follow up included coming to our home and spending time going over all of the new technology. We really appreciated he our purchase. Her post closing follow up included coming to our home and spending time going over all of the new technology. We really appreciated her professionalism, her upbeat manner and thoroughness and knowledge. BMW is fortunate to have such a fine employee. More

Great service! Very speedy & on time. Great dealer! Good refreshments. Nice waiting area. Respectful employees. Very speedy & on time. Great dealer! Good refreshments. Nice waiting area. Respectful employees. More

I have had only great experiences with this dealership! Service is always prompt and excellent. Brad is my service agent and he is top notch! Service is always prompt and excellent. Brad is my service agent and he is top notch! More

Very thorough and professional Brad did a nice job of keeping us informed and options on service keeping us informed and options on service More