Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Subaru Catonsville
Baltimore, MD
1,353 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,353 reviews
May 17, 2024
Contacted Heritage Subaru and was looking for information regarding the Added Security warranty plan. Paul was quick to help and got me all the information I needed. He didn't even attempt to sell me on anot regarding the Added Security warranty plan. Paul was quick to help and got me all the information I needed. He didn't even attempt to sell me on another warranty which was super awesome... Definitely easier than dealing with most other dealerships that's for sure. Just be careful because these dealerships will try and severely overcharge you for products so shop around. I did and ultimately didn't end up here, but asking for the info was easy. More
by Wes
Employees Worked With
Helpful May 11, 2024
Professional staff, friendly. Ashlyn kept me informed of service status. A higher priced transmission fluid was used and dealer stood by the lower price without hesitation. Ashlyn kept me informed of service status. A higher priced transmission fluid was used and dealer stood by the lower price without hesitation. More
by Mike
Employees Worked With
Ashlyn Mccormick
April 23, 2024
Nick Falcon was awesome very helpful and knowledgeable. Thank you very much I really appreciate it. Thank you very much I really appreciate it. More
by Martyfresh35
April 09, 2024
May was very helpful working with my wife and I searching and showing us the different models and options. She made the purchasing process very easy. We look for May each time we are ready for our next new and showing us the different models and options. She made the purchasing process very easy. We look for May each time we are ready for our next new car. More
by Mac_Subaru
April 03, 2024
He was great, very nice, very knowledgeable of the car and made me and my wife feel at ease. He took the time to answer all our questions and even helped us transfer our stuff from our trade into the new and made me and my wife feel at ease. He took the time to answer all our questions and even helped us transfer our stuff from our trade into the new car. Keep up the good work. More
by Dundalk
Employees Worked With
March 26, 2024
Bik was a very helpful and knowledgeable salesman. He was personable and easy to work with. He was personable and easy to work with. More
by jrubin17
March 15, 2024
This is our families second purchase from this dealer. Today Fred was knowledgeable, patient and not salesy! If you're hesitant about where to go for your big purchase I would definitely recommend this de Today Fred was knowledgeable, patient and not salesy! If you're hesitant about where to go for your big purchase I would definitely recommend this dealer and Fred James. More
by Tyna
