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Heritage Mazda Towson
Lutherville, MD
1,253 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,253 reviews
May 02, 2024
Friendly and knowledgeable staff. Beautiful and comfortable building with nice amenities like water and coffee. Beautiful and comfortable building with nice amenities like water and coffee. More
by alyssa.zygmunt
Helpful May 02, 2024
Friendly and knowledgeable staff. Beautiful and comfortable building with nice amenities like water and coffee. Beautiful and comfortable building with nice amenities like water and coffee. More
by alyssa.zygmunt
April 30, 2024
Ralph Price has helped me with multiple vehicles over the years and the process is always easy and clear. He is extremely helpful and knowledgeable and friendly! I never feel pressured or stressed when hav years and the process is always easy and clear. He is extremely helpful and knowledgeable and friendly! I never feel pressured or stressed when having to make decisions. He is the reason I continue to come back to Towson Mazda. Thanks Ralph! More
by jhall1910
April 26, 2024
Everyone was extremely helpful and respectful. I’m a loyal customer will return when I’m ready for a new car I’m a loyal customer will return when I’m ready for a new car More
by LORIX67
April 26, 2024
Paris made the whole process easy! It was pleasure working with Paris! It was a great experience! Thank you, Paris It was pleasure working with Paris! It was a great experience! Thank you, Paris More
by Alaina117
April 24, 2024
Jenna and her team were wonderful to work with. She made the process as seamless as possible and herself available at all times. The dealership is quite nice and convenient. She made the process as seamless as possible and herself available at all times. The dealership is quite nice and convenient. More
by Kato
April 09, 2024
I have had an awesome experience at Mazda of Towson with Jenna DiGennaro Bull. She is very knowledgeable about the business and very encouraging. I was nervous and she just calmed my spirits, assuring me t Jenna DiGennaro Bull. She is very knowledgeable about the business and very encouraging. I was nervous and she just calmed my spirits, assuring me that things would be fine. I appreciate her working within my parameters and just being a ray of sunshine 🌞. Now I am leaving with a reliable car that I love and I'm so grateful for this experience! Thanks Jenna I pray that you are blessed beyond measure! Truly Thankful 💖💫💛🤘🏾🙏🏾 Corey Davis you have a rare gem be sure to keep her!! More
by Sy
March 30, 2024
Shady. We called and made an appointment with Frank to look at a specific car. After driving 2 hours, we arrived at the appointed time. Frank was mysterious We called and made an appointment with Frank to look at a specific car. After driving 2 hours, we arrived at the appointed time. Frank was mysteriously busy for an appointment he set so they handed us off to another person. No problem. We test drive the car and it was fine. After we came back from the test drive we were informed of a "problem.". Someone else was there signing paperwork for the car but there was another one for almost $10K more that was available. 1). They knew when we got there that someone else was purchasing the car. 2) Why would you schedule an appointment and not reserve the car at least until 15 minutes after the scheduled time? 3). As a "courtesy" they offered us $500 off the cost of the car that was $10k more expensive 4). Why wouldn't you call to say someone else is buying the car so we didn't make a trip needlessly? If I could give them 0 stars, I would. 1 More
by moonpie16
March 29, 2024
The whole team at Heritage Mazda of Towson was fantastic! I can’t thank them enough for their help and the fantastic deal they gave me on my beautiful new CX-30! Thank you all! I can’t thank them enough for their help and the fantastic deal they gave me on my beautiful new CX-30! Thank you all! More
by Ben C.
March 20, 2024
He is a liar and a cheat. He won't tell you to your face that he's screwing you over because he didn't want a scene to be made and other customers would know they shouldn't do He won't tell you to your face that he's screwing you over because he didn't want a scene to be made and other customers would know they shouldn't do business there More
by Pissed off
Employees Worked With
