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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
343 Reviews
Call Service Center (508) 832-9990

343 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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May 16, 2024

Great customer service as far as check in and being kept up to date for service appointment. As far as the job performance, needs to be more detail oriented. I went in for a damaged tire replacement and inc More

by Snurcky36
Recommend Dealer
Yes
Employees Worked With
Miguel
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Helpful
May 16, 2024

Always a pleasure when I need to go. Have not been dissatisfied during any of my maintenance appointments. More

by Aline1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Michael
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Helpful
May 08, 2024

The service department was wonderful. The car is repaired and I have no complaints. They even vacuumed my car.😀 Financial Dept not so much. More

by clmarine52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Clifford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the review. We strive for excellence in all areas of our business, so it's disappointing to hear that your experience with our finance team did not meet this expectation. If you're willing, I'd like the opportunity to get some additional details about your visit. Would you please contact me directly at your earliest convenience? Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com

Helpful
May 07, 2024

Service was done in a professional Maner. I'm very pleased with with the seriice More

by 1944swanee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the wonderful review! We're glad to know you're pleased with the service provided by our team here at Herb Chambers Hyundai of Auburn and we hope we have the opportunity to assist you again in the future. Take care!

Helpful
May 07, 2024

It's not about service all the time it's also important to listen to your customers that's the best with Herb chambers. I highly recommend them they are always their to help. More

by Customer Feedback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi! We appreciate your feedback and recommendation! It's great to know that our team at Herb Chambers Hyundai of Auburn was able to provide you with the attentive service we strive for. We're always here if you need anything else in the future!

Helpful
May 01, 2024

Excellent! Warm reception with accurate price information. I especially liked your employee who greeted us. More

by scriptjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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May 02, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a warm welcome and received accurate pricing information at Herb Chambers Hyundai of Auburn. Thanks for the positive feedback, we appreciate it!

Helpful
May 01, 2024

Thank you Joshua for all your help in the service department. Very efficient and accomadating. More

by louiselmn116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Herb Chambers Hyundai of Auburn responded

We appreciate the shoutout to our team and look forward to seeing you again! Thank you! - Herb Chambers Hyundai of Auburn

Helpful
April 19, 2024

I have nothing but good things to say about them! We had an excellent experience buying our car, and the service department is wonderful! More

by lorimandeville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know you had an excellent car-buying experience with us at Herb Chambers Hyundai of Auburn! Your kind words about our service department are greatly appreciated. Safe travels in your new vehicle!

Helpful
April 18, 2024

She was good. , have patience and great with customer. Always ready to listen and was helpful and I will like her to assist me in the future More

by Rosekwarteng730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a positive experience with our team at Herb Chambers Hyundai of Auburn! We always strive for great customer service and we look forward to assisting you in the future. Thanks for your review!

Helpful
April 18, 2024

The staff are always courteous and efficient. The waiting area is comfortable which makes it easy to work or just wait, especially because we live over 30 miles away. I gladly travel to Herb Cham More

by Nan P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel in service
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Apr 19, 2024 -

Herb Chambers Hyundai of Auburn responded

Nan, we're so pleased to know that you find our service at Herb Chambers Hyundai of Auburn worth the drive! Thank you for your kind words about our staff and facilities. We look forward to seeing you next time!

Helpful
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