Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Millbury, MA
329 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
329 Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury - Service Center
Sort by
April 26, 2024
My wife brought her Jeep in for an oil change and tire rotation today 04/26/24. After waiting for 2 hours she went to the desk to ask about her car. The advisor was playing on their phone and she had to g rotation today 04/26/24. After waiting for 2 hours she went to the desk to ask about her car. The advisor was playing on their phone and she had to get their attention. When she asked if everything was ok with her car he looked around, found her keys and said your keys are right here and then proceeded to write up her paperwork. She was never given an MPI or told if they even did an inspection during the service. I have to wonder how long her keys were just laying there, what quality of service was done and how much time of hers was waisted due to them being otherwise occupied. More
by gmlifer
Employees Worked With
unknown
Helpful April 17, 2024
Chelsea, my service advisor, did an outstanding job in all respects. She explained the problem and presented a cost effective solution. Bravo! all respects. She explained the problem and presented a cost effective solution. Bravo! More
by Paul
Employees Worked With
Chelsea Waugh
April 17, 2024
Chelsea was very pleasant and accommodating. After my oil change was completed, she took the time to speak with me and answered all the questions and concerns I had. The waiting area was very c After my oil change was completed, she took the time to speak with me and answered all the questions and concerns I had. The waiting area was very clean and inviting, filled with snacks and beverages. I would highly recommend this dealership to all! More
by Christine
Employees Worked With
Chelsea Waugh
April 17, 2024
My experience was very nice they had me in and out in no time and the waiting area was nice having the vehicle washed was a little nice extra time and the waiting area was nice having the vehicle washed was a little nice extra More
by jonmandeville
April 04, 2024
No wasted minutes when dealing with the service department. Fast, courteous and knowledgeable staff get you in and out and satisfied. Impressive. department. Fast, courteous and knowledgeable staff get you in and out and satisfied. Impressive. More
by franjh
Employees Worked With
Chelsea Waugh
March 27, 2024
fast reliable and in and out service very happy with the service department ! especially when you make a living with your truck ,thank you again for the excellent service service department ! especially when you make a living with your truck ,thank you again for the excellent service More
by jim
March 23, 2024
I have only all good things to say about the service I have received from Adam and Brandon, this time with Brandon he took really good care of me, got me a loaner vehicle on a Saturday which surprised me! have received from Adam and Brandon, this time with Brandon he took really good care of me, got me a loaner vehicle on a Saturday which surprised me! More
by DanScerra
March 09, 2024
Chelsea in the service department was excellent. She took the time to listen to the problem I was having and walked out to my jeep to observe for herself. She communicated with me throughout the rep She took the time to listen to the problem I was having and walked out to my jeep to observe for herself. She communicated with me throughout the repair. She was clear, profane personable. Great service ! More
by Joejeep
Employees Worked With
Chelsea, Adam
February 27, 2024
In and out and at a good price quality work u know the dealership do it the right way dealership do it the right way More
by Jsanbria000
