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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

4.8
984 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 984 reviews

May 25, 2024

Lap Nguyen was my salesman today and made my lease experience a breeze! Truly appreciate the care and customer service! More

by Kjmort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lap Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're delighted to hear that Lap made your leasing experience seamless and enjoyable at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thanks for the great feedback! We'll see you next time. Safe travels!

May 25, 2024

What a Great Crew at Millbury, friendly staff. All work together nicely to keep customers happy. More

by Elias.daniel04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Demaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rossetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Elias, we appreciate your positive feedback and shoutout to our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We hope to serve you again in the future. Safe travels!

May 19, 2024

Great experience, the whole team was polite personable and easy going. I don't think my experience there took an hour. Just an enjoyable experience. Thank you all More

by jeffroy666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lap Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Jeffroy, we're delighted to know you had a great experience with our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We always aim for efficiency and a pleasant visit for our customers. Thanks so much!

May 14, 2024

The communication was very poor from the beginning. All I was looking for was a text or call from them to see if any progress or updates. I did not hear back for over a week. The first day the car wa More

by nhkinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
May 20, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the review. I'm disappointed to hear that the service provided by our team did not meet expectations and will make sure we address this feedback internally so we can take steps to improve our communication moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

May 07, 2024

Jake was amazing. The process was smooth from start to finish! If you are looking for a new Jeep I highly recommend going to see Jake, it will 100% be worth the drive! More

by bmccullin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rutkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're delighted to know Jake made your experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury a smooth one. Thanks for recommending us and enjoy the new ride!

May 03, 2024

My experience was good Brandon took time to explain the problem ,great service nice people good service More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 03, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Rita, we're glad to know Brandon provided you with excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thanks for your feedback!

May 03, 2024

Nick DeMaio was a pleasure to work with. Answered all questions I had. A real professional. He was very concerned that I understood the great deal I received at his dealership completely. More

by Bravehappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Thibault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Demaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hi! We're delighted to know that you had a great experience with Nick and our service department at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We appreciate your recommendation, and we look forward to assisting you in the future!

May 03, 2024

Great dealership, Josh (sales) and David (finance) were very knowledgeable and helpful. The expierence was calm with a relaxing atmosphere but both worked fast to limit the waiting time. Going above and be More

by Ccournoyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Hi Ccournoyer! We're delighted to know that Josh and David provided you with a seamless car buying experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We appreciate your kind words about our team's work ethic and look forward to assisting you in the future!

April 30, 2024

Was my third truck sales people financing people always pleasant very helpful service the same way no doubt will be buying my next vehicle there More

by Pmungovan13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lap Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Pmungovan13, we're so glad to know you've had consistently positive experiences with our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We look forward to assisting you again when it's time for your next vehicle!

April 26, 2024

My wife brought her Jeep in for an oil change and tire rotation today 04/26/24. After waiting for 2 hours she went to the desk to ask about her car. The advisor was playing on their phone and she had to g More

by gmlifer
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
May 07, 2024 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for bringing this to my attention. I'm disappointed to hear that your wife's experience wasn't up to the high standards of customer care that we set for ourselves and will make sure this feedback gets addressed with the appropriate members of our team. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

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