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Herb Chambers BMW of Sudbury

Sudbury, MA

4.7
1,903 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 1,903 reviews

May 02, 2024

Consistently exceptional customer service from check in to check out of service department. Yordanys was above and beyond courteous and professional through the entire experience. More

by DMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to know that you had an exceptional experience with Yordanys and our service department at Herb Chambers BMW of Sudbury. We always aim for top-notch customer service from start to finish! Thank you for your review.

May 02, 2024

The Championship Team of Service @ BMW of Sudbury. The newly renovated facility only enhances the experience for customers who elect to wait on their vehicle. More

by NASDAQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Albertian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know you enjoyed your experience at our newly renovated facility here at Herb Chambers BMW of Sudbury. Thanks for the positive feedback and we look forward to serving you again in the future!

April 29, 2024

Worked with Tora Liu to lease a new EV. Great experience, would highly recommend him to others in the market for a BMW. More

by NewBMWownerMetrowest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tora Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Granata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to know that you had a great experience leasing your new EV with Tora Liu at Herb Chambers BMW of Sudbury. Thanks for recommending us, we appreciate it!

April 29, 2024

Friendly staff, great facility and plenty of inventory. Everyone was very knowledgeable and the atmosphere was very peaceful More

by EJT612
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hovsepian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know you had a positive experience with our team at Herb Chambers BMW of Sudbury. Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

April 28, 2024

Dealership is always friendly and welcoming and consistently provides an effortless experience. All employees are extremely nice and accommodating. Amr and Manny had an excellent attitude and speed More

by Raja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny D’Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amr Eissa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Hashim! We're delighted to know that Amr and Manny provided you with an exceptional experience at Herb Chambers BMW of Sudbury. We appreciate your recommendation and look forward to working with you again in the future!

April 26, 2024

Everything went smoothly. The reception people took my information quickly. Service advisor explainer everything and did what he said he would More

by wsweinstein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know your experience at Herb Chambers BMW of Sudbury went smoothly! Our team always aims for efficient and clear communication. Thanks for the review!

April 24, 2024

I am a 1st time BMW owner. My experience with Jack O’Donovan at BMW- Sudbury was second to none. Jack was not only professional and knowledgeable- he made my experience enjoya More

by jlevis66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to know that Jack provided you with such a memorable experience at Herb Chambers BMW of Sudbury! We appreciate your kind words and look forward to assisting you in the future. Safe travels in your new BMW!

April 23, 2024

Jack was very professional and courteous in tge whole process. I would recommend Jack O’Donovan as your agent at the dealership. Worked with me During negotiations on the price of the car. I did not fe More

by leejmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Herb Chambers BMW of Sudbury responded

It's great to know that Jack provided you with a professional and pressure-free experience here at Herb Chambers BMW of Sudbury. We appreciate your recommendation! Enjoy the new ride.

April 23, 2024

I brought my BMW2014,Diesel, after it would not pass emission test, sometime in January 2024. You charged me close to 5 thousand dollars and replaced two fuel injectors, and many other things. Still th More

by chandrasjoshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Ewen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chavin Fagan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Herb Chambers BMW of Sudbury responded

Thank you for the review. I'm disappointed to hear that your experiences with our team have not met expectations. Please contact me directly so we can discuss this situation further and work toward an appropriate resolution. Respectfully, Sean King - General Manager - sking@herbchambers.com

April 22, 2024

BMW Sudbury provided excellent service across the board. The sales team was knowledgeable, direct and fair throughout the entire purchase process. More

by D L
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Dowridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kunj Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nana Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amr Eissa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know you had an excellent experience with our sales team at Herb Chambers BMW of Sudbury. Thank you for the review and we hope to serve your automotive needs in the future!

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