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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Concord, NC
1,313 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,314 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Helpful April 27, 2024
Truly fed up with this store, from my buying experience and now service department, and of course it’s the only jeep hendrick in Charlotte. I shouldn’t have to try and go elsewhere just because you all can and now service department, and of course it’s the only jeep hendrick in Charlotte. I shouldn’t have to try and go elsewhere just because you all can’t seem to do your job properly. Scheduled a simple tire rotation appointment, got there at 12:13 got my jeep back at 1:40… after confirming that it wouldn’t even take an hour, THEN when I got cashed out I asked for my multi point inspection of my jeep then apparently the mechanic deleted it by accident… doesn’t even make sense, just be honest and say you didn’t even run the multi point inspection. It’s crazy that people just can’t seem to do a job that they get paid for… and to add the cherry on top, while waiting in the lobby all workers did was talk bad about customers.. at least talk low enough that customers don’t hear you. More
by valeriesmorales
Employees Worked With
Dana, he was great, problem was with mechanic.
April 26, 2024
Felipe was a pleasure to work with. He listened to what we were looking for as well as helping us find exactly what we were looking for, even researching and pulling information in veh He listened to what we were looking for as well as helping us find exactly what we were looking for, even researching and pulling information in vehicles in our absence. He stayed late so that we could test drive and work a deal. Highly recommend Felipe! More
by Sandy
Employees Worked With
Felipe Calzada
April 26, 2024
Clean, neat, organized. Cars were parked neatly and separated by make and model. Cars were clean and free of pollen Cars were parked neatly and separated by make and model. Cars were clean and free of pollen More
by niseymccoy
Employees Worked With
Scott Spainhour, Felipe Calzada
April 25, 2024
Jeff Stark guided me through the process of purchasing a new Jeep Grand Cherokee. Jeff, and the entire staff were extremely helpful, knowledgeable, and professional. I highly recommend Hendrick!!! new Jeep Grand Cherokee. Jeff, and the entire staff were extremely helpful, knowledgeable, and professional. I highly recommend Hendrick!!! More
by john.barker
Employees Worked With
Eric Duncan, Jeff Stark, Maddie Davis
April 20, 2024
Felipe Calzada is one of the well respected salesman when it comes customer service. So hard to find, when most people work in sales are about sales and numbers and not about hearing the customer. Trust me I it comes customer service. So hard to find, when most people work in sales are about sales and numbers and not about hearing the customer. Trust me I know because I work as a BA and train reps. He was helpful with much understanding. Thank you Felipe for awesome and phenomenal purchasing experiences. Jennifer Davis More
by Jay Lo
Employees Worked With
Scott Spainhour, Felipe Calzada
April 19, 2024
This dealership is great! David Tollifer was our sales guy and he is awesome! Very easy deal and felt we were treated fairly! We would definitely recommend this salesman and d David Tollifer was our sales guy and he is awesome! Very easy deal and felt we were treated fairly! We would definitely recommend this salesman and dealership. More
by auburngirl1967
Employees Worked With
David Tolliver
