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Heiser Chevrolet
West Allis, WI
1,908 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,908 reviews
June 01, 2024
Insisted that they fix "several oil and coolant leaks" totaling $2700, before they can begin diagnosing an issue with my intake manifold valve cover. This was an issue that should be covered under extende totaling $2700, before they can begin diagnosing an issue with my intake manifold valve cover. This was an issue that should be covered under extended warranty for my 2013 Chevy Cruze. However, those fluid levels have been stable for weeks. I went to another mechanic that I trust to not overcharge me, he replaced the valve cover and my issue was remedied. More
by HaywoodYablowmi
Verified CustomerEmployees Worked With
Helpful May 31, 2024
Love this dealership, great sales team and great service team, would recommend them to others team, would recommend them to others More
by CHRISTINA.KOEBERT
Employees Worked With
May 30, 2024
No total quoted Overpriced tune-up Fluids topped off done as an “extra”? Never again done as an “extra”? Never again More
by SEISENMAN
Employees Worked With
May 29, 2024
Skirted around the real problem. Did not update me on anything with my car (I had to call). I asked them to look into the same thing 4 times before they actually did. Generally unhel Did not update me on anything with my car (I had to call). I asked them to look into the same thing 4 times before they actually did. Generally unhelpful and useless. More
by cappsrob17
Employees Worked With
May 29, 2024
Service was awesome I will be back there to keep getting service done along with my family service done along with my family More
by Wunderjason
Employees Worked With
Other Employees :
Dave shepherd
May 28, 2024
Quickly diagnosed my car’s failure and made repairs. Made the interruption of our trip tolerable. Made the interruption of our trip tolerable. More
by MSP04629
May 24, 2024
Their service department serviced my brand new car three times. Not only did they not fix the problem, several of the service department staff were rude. They tried to charge me $200 for a car that was unde times. Not only did they not fix the problem, several of the service department staff were rude. They tried to charge me $200 for a car that was under warranty. Finally took the car to another Chevy dealership where I was treated with respect and they fixed the problem. The ladies in the service department do not represent you well. More
by CPICHLER
Employees Worked With
They did not tell me their names
May 21, 2024
The eorn was done quickly and with a smile. I like the pay at the service desk. I like the pay at the service desk. More
by LEPPANEN_BOB
Employees Worked With
May 19, 2024
Loved the silverado. After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was tol After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was told by Dave this was a new trade in and we didn't check it for cosmetic issues just safety. Hmmm you mean you checked it cosmeticlywgen when got traded in to evaluate price for trade in, and them did not fix the bumper only to pass it on to me the sucker. Not a gd way to keep customers. When telling my friend Jorge at solos body shop who you sold a b4and new truck to also had issues with paint problems but ya didn't know he owned a body shop and tried screwing him as well.when I pulled in to talk to Dave was told he would talk with his manager to see what they could do....been weeks now. This dealership will say and do anything to get the deal don't and won't do a xxxx thing when the customer is unhappy was told you bought a used truck. If I wanted a xxx I would have went to the corner used car dealership. I came here to heisler and paid twice as much for their xxx. More
by rickprice71.rp
May 18, 2024
Friendly & Helpful, offered a ride to my house and back as the wait for service & completion was almost an hour even though I made a 3pm appointment for service. as the wait for service & completion was almost an hour even though I made a 3pm appointment for service. More
by SKEUPER
Employees Worked With
