Healey Kia
Newburgh, NY
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I had a great experience at Kia in Newburgh service dept! Scott Kuester was the person that helped me in all ways , very through, always explained what was going on and he made it possible for me to have m Scott Kuester was the person that helped me in all ways , very through, always explained what was going on and he made it possible for me to have my car done for me when i really needed it back for a special event. the car was fixed and its perfect! thank you again SCOTT! More
SCAM ALERT 🚨 I purchased a 2020 Kia shortage 2 years ago from Healey Kia of Healey Brothers with an extended warranty. Ok great right we’ll NO A week ago developed a coolant leak no biggie Dropped off at from Healey Kia of Healey Brothers with an extended warranty. Ok great right we’ll NO A week ago developed a coolant leak no biggie Dropped off at Healey Kia I have a full warranty right Next day I receive a call from there service writer who immediately starts to try and sell me $6900 in service I stop him and ask what about coolant leak Oh he replies you have collision damage to the belly pan that is below the cracked radiator we can’t warranty it so it’s $1300 for a radiator WHAT I say there’s no collision I have no idea what you’re talking about He is of absolute no help My wife picks up car next day I immediately look at the car ABSOLUTELY no collision damage only damage is the belly cover is made out of a composite material witch has begun to detach due to the coolant leak I try to contact Scott K who is of absolutely no help I then order a radiator and begin to change it Now I start with my video of car on lift clearly showing no damage then completely disassembling the front of the car taking video and pictures I finally get to the radiator As to be expected absolutely no collision damage I did however find that both top and bottom of radiator blown out from radiator rotting I then attempted to connect the service manager not an easy thing to do After finally getting through he said sorry can’t help you ABSOLUTELY worst customer service ever ABSOLUTELY worst warranty ever Out come I repaired it my self for $120 in parts And will be cashing in remainder of warranty Moral of the story stay away from Any Healey dealer and there warranty @@ More
We had an exceptional experience with our lease return and buyout at Healey Kia. They have set a high standard for customer service in our case. Michelle McKnight, our client advisor, went the extra mile and buyout at Healey Kia. They have set a high standard for customer service in our case. Michelle McKnight, our client advisor, went the extra mile to ensure that my elderly mother was well taken care of and that her transaction was stress-free. We highly recommend Healey Kia and especially Michelle to anyone looking for a dealership that puts their customers first and are true professionals. More
I had a wonderful experience at Healy Kia with our Sales woman Krissy. She was very knowledgeable and kind. Krissy spent the time going over every little detail that I needed to know. She made the whole pro woman Krissy. She was very knowledgeable and kind. Krissy spent the time going over every little detail that I needed to know. She made the whole process very easy and she answered all my questions. She also took the time to sit in the Kia Sorento with me and show me everything about it. Thank you again Krissy. It was such a pleasure to work with you!! I highly recommend Krissy and the Healy Kia to anyone looking for a new or used car!! The best experience!!!! More
We had a great experience at this dealership; our time was valued and our sales woman Krissy was very honest and kind. Highly recommend if you’re in the market for a new vehicle! was valued and our sales woman Krissy was very honest and kind. Highly recommend if you’re in the market for a new vehicle! More
No receptionist or greeter. All calls go to call center, no one to assist you but and empty desk when you walk in. When you finally get help they are in no rush at all took over All calls go to call center, no one to assist you but and empty desk when you walk in. When you finally get help they are in no rush at all took over 3 hours to value my trade and get numbers. Manager Chris was sneaky and flat out a liar. Agreed to my offer said he would send revised numbers in the AM then backed out. Also asked for 1000$ non refundable deposit! His own sister store told me that’s illegal in NY? And I should report him to the owner! More
Horrible sales experience. Seen a car I liked online and contacted them about. Scheduled a test drive for that car. Got a confirmation call 5 hours before test ride. Got to dea Seen a car I liked online and contacted them about. Scheduled a test drive for that car. Got a confirmation call 5 hours before test ride. Got to dealership for my appointment and they sold the car! Tried to sway the blame on me stating they were under the impression I just wanted to test drive any vehicle. Not the one I spoke to them 3 times about. Some nerve. Will never go back and highly do not recommend whatsoever More