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Healey Kia

Newburgh, NY

3.5
54 Reviews

114 Route 17K

Newburgh, NY

12550

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Showing 54 reviews

April 22, 2024

I had a great experience at Kia in Newburgh service dept! Scott Kuester was the person that helped me in all ways , very through, always explained what was going on and he made it possible for me to have m More

by moebean415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott kuester
April 20, 2024

SCAM ALERT 🚨 I purchased a 2020 Kia shortage 2 years ago from Healey Kia of Healey Brothers with an extended warranty. Ok great right we’ll NO A week ago developed a coolant leak no biggie Dropped off at More

by Plumbad70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin g
April 11, 2024

We had an exceptional experience with our lease return and buyout at Healey Kia. They have set a high standard for customer service in our case. Michelle McKnight, our client advisor, went the extra mile More

by MGriffey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle McKnight
February 27, 2024

Had a great experience! Our salesman Krissy exceptional. I highly recommend her to anyone looking for a great car to get into More

by pgiusto7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krissy
February 27, 2024

I had a wonderful experience at Healy Kia with our Sales woman Krissy. She was very knowledgeable and kind. Krissy spent the time going over every little detail that I needed to know. She made the whole pro More

by mgiusto6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krissy Sciascia
September 04, 2023

We had a great experience at this dealership; our time was valued and our sales woman Krissy was very honest and kind. Highly recommend if you’re in the market for a new vehicle! More

by regentsengteacher
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Green
July 13, 2023

No receptionist or greeter. All calls go to call center, no one to assist you but and empty desk when you walk in. When you finally get help they are in no rush at all took over More

by CarExpert69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris, Randy
Jul 13, 2023 -

CarExpert69 responded

PS the call center here is horrible I wasted 30 mins with them trying to return Chris’s call. They kept telling me there is no manager Chris at their Kia location. Very stressful and scripted responses would not connect me to the sales dept at Kia in general and kept transferring me to another BDC agent or hanging up on me. Seems like they are short on help and managed terribly without updated info, even Chris said this has happened before. Keep in mind no matter which Healey location you try to call at their listed location, all calls go to this call center and they have no idea which store your are calling and usually have outdated and incorrect info and will not speak to you normal, it’s all scripted responses! Also, keep in mind they are marking up all their cars 2000 and they do not mention this and half of the cars don’t have a sticker on them saying they’re marked up $2000. The two cars I test drove did not have a sticker on there saying they were marked up $2000.

April 22, 2023

Horrible sales experience. Seen a car I liked online and contacted them about. Scheduled a test drive for that car. Got a confirmation call 5 hours before test ride. Got to dea More

by Webstar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
K Hunt, Brian B
September 01, 2022

xxxxy Kia should be the new name. car not repaired for 7 months. Nobody getting back GM not reachable. Owners not available More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Green
Sep 01, 2022 -

Chip responded

Shame on this dealership for not being able to get a car done for 7 months

August 27, 2022

Purchased a new Telluride. The experience was quick and easy! Worked with CJ. Couldn’t be happier! More

by MeghanC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Lewis
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