Hartnell Chevrolet Inc - Service Center

Took my 2013 silverado to have my power steering fixed as it was tight and sometimes it would shake. I was told nothing was wrong with my power steering they could not resolve my problem and proceeded to ch it was tight and sometimes it would shake. I was told nothing was wrong with my power steering they could not resolve my problem and proceeded to charge me $150.00 with no results. I wrote a review and Scott called to say bring your truck back in we will make it right. Dropped my truck off at 5 am went to pick it up at 2 and was told i see the steering shakes i will change fluid and lube parts, I did not want to wait 3 more hours so I made an appointment for another day. Now I am told it is is something else that will cost $550.00. I don't think so. Your mechanics better go back to school because it is a guessing game. Nobody there seems to know their job. This is not a dealership you want to get your car serviced at. You should be reported to GM. Total incompetence! More

Awesome Dealership with Top Notch People work at Hartnell If you are looking to Buy a Chevrolet Hartnell is the answer. Craig is a terrific Salesman. All the people who work at Hartnell are all friendly and h If you are looking to Buy a Chevrolet Hartnell is the answer. Craig is a terrific Salesman. All the people who work at Hartnell are all friendly and helpful! More

Always professional and a joy! I dropped off my car for a scheduled maintenance and they had it done on time as promised, washed and looking perfect for me! I love this dealership! I dropped off my car for a scheduled maintenance and they had it done on time as promised, washed and looking perfect for me! I love this dealership!! More

excellent customer service anyone can sell you a car. it is the service you need after the purchase that must be great. I chose Hartnell for service because they go above and be anyone can sell you a car. it is the service you need after the purchase that must be great. I chose Hartnell for service because they go above and beyond for the customer. They always have a loaner car for me or they will pick up/drop off if you need it. They explain the work they do clearly for me to understand and do not do more than what is needed for the problem/issue. They want to know you personally. they offer free oil change every 5th visit. thank you Hartnell. More