Harrisonburg Ford

This has been the worst experience! Do not bring your vehicle here unless you want to be lied to. 7 weeks and my car is STILL sitting there. Poor communication as to the work (lack of w Do not bring your vehicle here unless you want to be lied to. 7 weeks and my car is STILL sitting there. Poor communication as to the work (lack of work) being done to the car. Provided unrealistic timelines. First two weeks, then when you call to check on the vehicle, another two weeks, then next week, and another week. Communication is lacking. If you want to be treated like the unwanted family member at Thanksgiving, bring your vehicle here. Otherwise. STAY AWAY! More

Great customer service, so appreciative of Mickie(Service Advisor), Jeff(Part Manager) and the Tech that repaired my son’s vehicle. I would highly recommend them. My son broke down while traveling through Ha Advisor), Jeff(Part Manager) and the Tech that repaired my son’s vehicle. I would highly recommend them. My son broke down while traveling through Harrisonburg on his why to college, over 600 miles from home. They got the truck in, fixed, and got him back on the road. They didn’t over charged and worked with me all over the phone. There are still great people in this world. Thank you so much, from some very grateful parents! More

They were very helpful and they were honest and gave a me a great deal a great deal More

Staff was extremely helpful and accommodating. This is the second vehicle I have purchased from Harrisonburg Ford and I’ve been very satisfied with both. I would higher recommend Harrisonburg F This is the second vehicle I have purchased from Harrisonburg Ford and I’ve been very satisfied with both. I would higher recommend Harrisonburg Ford. More

Very professional and highly trained salesman and staff. I would highly recommend them to anyone I would highly recommend them to anyone More

Such a wonderful experience! Melissa is just awesome! She really listened to me about what I was needing in a vehicle and helped me find a great choice! Melissa is just awesome! She really listened to me about what I was needing in a vehicle and helped me find a great choice! More

Beware of Harrisonburg Ford, they are dishonest. We bought a larger used vehicle from them in good faith that they thoroughly inspected the car rather than taking chances and buying from an unknown ind bought a larger used vehicle from them in good faith that they thoroughly inspected the car rather than taking chances and buying from an unknown individual. We paid $19k for a vehicle that a week later left me stranded and put me in danger 3 times after that. Ends up the car has a bad transmission and bad catalytic converter. Harrisonburg ford sent me to 3 different dealerships to get estimates and said we were responsible for the repairs. They used the warranty we paid 2k to "fix" the car in its entirety and then said they did us the favor of fixing the car- with our warranty. They didn't spend a dime on it instead used our warranty money to pay for it. Well I got the car back and now it smells like burnt plastic and the sensor alarm won't shut off the entire drive and whenever we turn the car sounds like its scarpping on something. the car was in an accident and the dealership never told us. This is my daily driver and family vehicle. I am so sad that businesses can steal from people like this and be okay with it.. When I brought it home the day we purchased it, it had no horn so they did not even do a proper state inspection. Now my family is indebted with a lemon. This is theft at its finest and no way to do business. My family shouldn't suffer for buying a vehicle from a dealership. Money isn't free. this car has been breaking down since we bought it less than 2 months ago. we cant trade it in because we will be ipside down 8k, the dealership wont help us and says they sold as is but i am positive they knew they were selling us a lemon. they never properly inspected it, we arrived home from the dealership without a horn. More

A+++ Service I purchased a 2011 Ford Ranger from Lee at Harrisonburg Ford. I drove down from Pennsylvania because they were the only dealership I could find with f I purchased a 2011 Ford Ranger from Lee at Harrisonburg Ford. I drove down from Pennsylvania because they were the only dealership I could find with fair prices and had what I needed. I was treated fairly and kindly. Highly recommend. More

If I could give a zero I would. Of the 10 dealerships I visited this was the worst. As a customer I have never been called a liar, the sales manager broke that streak. Not a very good way to get business. visited this was the worst. As a customer I have never been called a liar, the sales manager broke that streak. Not a very good way to get business. Take your money elsewhere. There are far more friendly and honest people to deal with. More