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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
591 Reviews

591 Reviews of Hanlees Hilltop Toyota - Service Center

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May 16, 2024

Ypu should bring back the donuts. The coffee was okay but donuts are way better More

by Davidmpolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marika
May 16, 2024

Excellent customer service. Fast response, efficient service at HanLees dealership all times! Jessie was really helpful and professional. Thank you so much. More

by BYAMBA.72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
May 14, 2024

The specialist never splain the recommendation never mention anything no good service and I’m about to leave and I told him they give me their recommendation More

by JOSEARCE1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahin Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Jenny was courteous and professional. I appreciated the convenient timely service. I recommend your company to Toyota owners. More

by renacutright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny’s my service representative. She was very friendly.
May 10, 2024

Very helpful and attentive staff as always,I was afraid that they can’t make on time but get done so I can make it work, thanks to Hanlees hilltop team. More

by sumeshrijal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
May 07, 2024

1500 for replacing a 4 nails 90 dls water pump is a ripp off xxxx Toyota dealer More

by IDK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marinka
May 05, 2024

Specifying something that was imperfect in the application they created. It does not specify the total including taxes. They should have it including prices for labor work, for the work they do in More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servers department app ?
April 28, 2024

All I could say is good service ,and all the staff working there very nice, More

by anthony dayrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Greeted at the drive employees were friendly and waiting area is clean unlike some other dealer i’ve been. Great staff More

by Amado Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

I had an apt but had to wait an hour before I was helped. They did the work needed within the timeline they gave me. I had just brought my vehicle in for service a month earlier and asked them to check why m More

by LEKABOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
1
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