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Hanlees Hilltop Toyota
Richmond, CA
840 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 840 reviews
Verified Customer
Helpful May 16, 2024
Excellent customer service. Fast response, efficient service at HanLees dealership all times! Jessie was really helpful and professional. Thank you so much. Fast response, efficient service at HanLees dealership all times! Jessie was really helpful and professional. Thank you so much. More
by BYAMBA.72
Employees Worked With
Jessie
May 14, 2024
The specialist never splain the recommendation never mention anything no good service and I’m about to leave and I told him they give me their recommendation mention anything no good service and I’m about to leave and I told him they give me their recommendation More
by JOSEARCE1018
May 13, 2024
Buyer beware. Attempted to purchase a used electric vehicle from this dealership. The salesperson repeatedly misled my husband and I about the transfer of the orig Attempted to purchase a used electric vehicle from this dealership. The salesperson repeatedly misled my husband and I about the transfer of the original warranty. We asked for clarification several times to make sure the remainder of the 10 year/100,000 mile drivetrain manufacturer warranty which covers the electric battery would transfer to us as he claimed. We only discovered that was a lie after making the downpayment and signing most of the purchase documents. The warranty was actually going to be for less than half the time the salesperson represented. He then tried to maintain it was an honest mistake. Really? We backed out of the sale and left the dealership. Extremely unpleasant experience. More
by Rhonda
Employees Worked With
May 11, 2024
Jenny was courteous and professional. I appreciated the convenient timely service. I recommend your company to Toyota owners. I appreciated the convenient timely service. I recommend your company to Toyota owners. More
by renacutright
Employees Worked With
Jenny’s my service representative. She was very friendly.
May 10, 2024
Very helpful and attentive staff as always,I was afraid that they can’t make on time but get done so I can make it work, thanks to Hanlees hilltop team. that they can’t make on time but get done so I can make it work, thanks to Hanlees hilltop team. More
by sumeshrijal
Employees Worked With
Service person
May 07, 2024
Gostei do atendimento, o vendedor foi muito atencioso,simpático e me ajudou muito, consegui comprar um carro que atendia minha expectativa, todos da loja foram super atenciosos, recomendo essa atencioso,simpático e me ajudou muito, consegui comprar um carro que atendia minha expectativa, todos da loja foram super atenciosos, recomendo essa loja. More
by elideniajorgedasilva
Employees Worked With
Armando
May 05, 2024
Specifying something that was imperfect in the application they created. It does not specify the total including taxes. They should have it including prices for labor work, for the work they do in application they created. It does not specify the total including taxes. They should have it including prices for labor work, for the work they do including parts so that there are no misunderstandings when paying the invoice. More
by Jose
Employees Worked With
Servers department app ?
May 01, 2024
Joe, was easy to work with, kind, knowledgeable, patient and didn’t pressure us. Thanks! and didn’t pressure us. Thanks! More
by D12017
Employees Worked With
