Hampton Hyundai

When I visited the dealership I was greeted by Raven. This young lady is new to the car sales industry. A very pleasant young who was able to answer my questions and if she didn't know the answer, she we This young lady is new to the car sales industry. A very pleasant young who was able to answer my questions and if she didn't know the answer, she went out of her way to research and get the information for me. Raven was very helpful throughout the buying experience and I drove away in my new Lexus ! More

I should have heeded the poor reviews for this dealership before I stepped foot in there. They were all right. The sales manager made me an offer for a purchase price and when I accepted it, he said he was before I stepped foot in there. They were all right. The sales manager made me an offer for a purchase price and when I accepted it, he said he was only going to try to make it work but now he could not. He could not honor his word and instead of the 4K discount he offered, the best he could do now is a couple of hundreds. Do not waste time with this place and trust the poor reviews of all others not just mine. Sales and marketing failure by all measures. More

Sales Manager doesn't know what he's doing. I had 3 separate offers yesterday from other dealers on my wrangler for 23K... this guy low balled us and offered 17K. It's a shame... I had my heart I had 3 separate offers yesterday from other dealers on my wrangler for 23K... this guy low balled us and offered 17K. It's a shame... I had my heart set on the Santa Cruz and was ready to buy. After his low ball offer, we drove 2 min away to another dealership and bought another car and got 23K for the jeep. This sales manager is losing business and his offer was insulting. KBB on my jeep is 23-25K on a trade...29K private party sale and this guy insults us with a 17K offer. Hampton Hyundai.. do better! More

Offered cash (Cashiers Check) for the asking price for a Kia Optima $8500. The manager refused the offer because he said he wants to make money off the car ($10,000-12,000). He also claimed he wasn’t sure i Kia Optima $8500. The manager refused the offer because he said he wants to make money off the car ($10,000-12,000). He also claimed he wasn’t sure if it’ll pass inspection and would even be salable. We test drove the car!! Why tell a customer your asking price, let them test drive the car, get offered cash of your asking price to turn wrens and say No???? This dealership is a ripoff. Save your time and go elsewhere!!! More

Hyundai is dishonest. Hyundai plays a game with you to get you in the service garage by sending you a recall notice. Mine says “your car may catch on fire weather you are Hyundai plays a game with you to get you in the service garage by sending you a recall notice. Mine says “your car may catch on fire weather you are driving it or not”. Once they get you in they come up with a list of other repairs that should be done and then tell you they don’t have the part for the recall. The individuals you deal with are paid commission on how much they can get you to spend for service that you most likely don’t even need. Examples include the following: I just waited over an hour at Hampton Hyundai (11/14/2022) for an appointment, that I have had scheduled for over a month, to have a recall item fixed on my 2014 Tucson. After waiting over an hour, I was informed that they didn’t have the part in stock! Why didn’t they tell me that right away instead of wasting my time. The answer is they did their usual upsell routine where they “inspected” my vehicle and had a handful of other items they wanted me to pay for. They did the same upsell thing to me at Allen Turner Hyundai telling me I needed an alignment and back breaks. That was six months ago. Needless to say, I didn’t need the repairs. What a dishonest business. Don’t ever buy a Hyundai. More

Roger came out to greet us, introduce himself and proceeded though the process. What a great experience for my granddaughter first car from sales to financing and even after the weekend thought car n proceeded though the process. What a great experience for my granddaughter first car from sales to financing and even after the weekend thought car needed some service. Roger got us in same day service turn out to be fine. Entire staff fabulous over the top. Thank you ah and granddaughter More

Roger was very rude and unprofessional. I walked away knowing I’d never be back to buy a car from here. I walked away knowing I’d never be back to buy a car from here. More

I was told that I did not qualify for a pre-approval auto financing loan. I was not assisted in purchasing any other vehicle recommendations. financing loan. I was not assisted in purchasing any other vehicle recommendations. More