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Hall Honda Virginia Beach - Service Center

Virginia Beach, VA

4.6
571 Reviews

571 Reviews of Hall Honda Virginia Beach - Service Center

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April 19, 2024

Tido bulling me is not ok the way he approached me yesterday when I brought me car in for service it was bullying and I was embarrassed Louis service manager it’s not about win or loose it’s about bei More

by sherry.joice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tito Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Hall Honda Virginia Beach responded

Thank you for your feedback. We are sorry to hear that you feel your experience was less than positive. It is our understanding you have been in communication with our Service Manager, Louis Vu, regarding your concerns. If we may be of further assistance, please do not hesitate to call Louis directly at 757.431.4358. Thank you.

Apr 23, 2024 -

sherry.joice responded

Service Manager- Louis I would like you to know first there is not a lose situation here as you should put it I’m not your employee, Tido is so therefore the bullying behavior has to stop, he started yelling/screaming at me I’m not a child, and I like to believe you are a professional person your job is to encourage, and teach, and train so Tido is a bully I bought my car there the same day for a expensive oil change, and my oil change light came on two days later please explain why, it needs to be taken care of immediately, I will continue to let everyone I know make them aware how I was bullied by a complete whole man, I know he would never approach a man the way he approached me, please train your staff.

Apr 23, 2024 -

sherry.joice responded

Tido at Hall Honda is a bully forward women only, he was upset because my brakes were fixed for free giving out false information about Honda/hall, if you want free service go to misleading Tido, he cost Honda I’m pretty sure lots of money now my oil lights on 2 days after being serviced please explain why.

Apr 24, 2024 -

sherry.joice responded

Service Manager Louis you are wrong if you think TIDO bullying a woman is okay, it’s not about win or lose it’s about making sure you teach, and encourage your staff not encouraging bad behavior also making sure ladies can enter into your establishment without being harassed/ bullied by your employe/ TIDO, when he gets upset and another side comes out that shows explosive behavior,I am not your staff I am a customer, ask your self would you like anyone talking like that to a female in your family , please correct TIDO’s behavior it’s not okay at all, minding my own business, and Tido aggressively attacked me with his words totally not called for. Service Manager you have always been professional so I hope you don’t ever let this happen to another lady coming in to get service.

Apr 24, 2024 -

sherry.joice responded

A report needs to be made because I was bullied and tapes need to be looked/listened to we would not be here if he was made aware of his explosive behavior.

Apr 24, 2024 -

sherry.joice responded

I have not been in communication with Louis at all, we spoke very briefly, and he wanted me to be ok with this bullying behavior so what he said is that it is a lose situation and I’m telling you it’s not ok, would you want a man talking like that to your mother/ wife/daughter.? It’s not ok, and I’m praying you were not taught that behavior that’s not and will never be ok.

March 28, 2024

I had a 2002 Camry dying Yılmaz and Yusuf recommended Sydney because just him and Steve swift was able to make it happen! thank you for my 2023 Altima ! Blessed More

by okitay.karakus
Recommend Dealer
Yes
Employees Worked With
Sydney Sabir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Hall Honda Virginia Beach responded

Hi Okitay, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 31, 2024

Priority Honda has great customer service. Jah specifically, has the best feedback that I’ve ever received from a customer service rep! Definitely plan on working with him in the future! More

by ballardjalen24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jah Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Hall Honda Virginia Beach responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

January 27, 2024

What is the point of setting an appointment when you sit there for over 3 hours. I understand when you are doing certain maintenance but why does it take so long for you to do a state inspection. I waited l More

by Emyhop06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jovan McIver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edmundo Roque
Jan 31, 2024 -

Hall Honda Virginia Beach responded

Emilee, thank you for your feedback. We apologize for any inconvenience you may have experienced. It is our understanding you have been in contact with our Service team regarding your most recent visit. If we may be of further assistance, please do not hesitate to call our Service Manager, Louis Vu, directly at 757.431.4358. Thank you.

January 08, 2024

Harland and Tito were super helpful and efficient with my car being serviced! They informed me on everything happening and did it in a timely manner! More

by Cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harland Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Hall Honda Virginia Beach responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 05, 2024

Thank you Jah for your help today on my new Honda CRV Sport! Go see Jah for all of your car needs. More

by Ashlyn Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jah Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Hall Honda Virginia Beach responded

Hi Ashlyn, thank you so much for your feedback! Jah will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 30, 2023

Jah Hall is one of the kindest, sales person I have met. Great job. I had an appointment to for my CR-V’s maintenance check. I have been searching for the right vehicle for two years. I finally settled on t More

by spartan.alum1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rowena Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jah Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Hall Honda Virginia Beach responded

Hi, thank you for sharing your positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 27, 2023

Dee Delaney greeted me when we arrived at the service arrival. We told her what we were thinking the car needed and she directed us to Tito. They were both friendly and professional in helping us underst More

by Anjy D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Delaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Hall Honda Virginia Beach responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

December 19, 2023

John & Karl helped me out while getting my 2024 civic serviced and informed me about new deals and plans for the upcoming fleet of vehicles! They were very welcoming and informative needless to say I’ll More

by sethm97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rowena Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Couse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jah Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tae Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan McIver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Sykes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Agloro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Hall Honda Virginia Beach responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2023

Mr. Presta was very helpful to my husband and I when obtaining another lease car. We really do appreciate his kindness. More

by jemchurch
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Presta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Hall Honda Virginia Beach responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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