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Greg May Honda - Service Center

Waco, TX

4.5
1,697 Reviews

1,697 Reviews of Greg May Honda - Service Center

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May 17, 2024

Good visit. Serviced was performed timely and without any problems. Would visit in the future for service needs. More

by bgprice75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

David Bracken was friendly, professional, and helpful, as usual! I continue to return to this service department because I can trust the work they do.. More

by gb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

As far as I can see, my noise problem was solved. I used the shuttle service & everything was on time. More

by BSMITH0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

They got my car in for recalls and had it back to me by 3 pm. Didn't tell me if they took care of the headliner issue I asked them to check on. More

by BEARSRUS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Greg May Honda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2024

Trent was very courteous and accommodating. Very pleasant overall experience. Very helpful in ordering the next item for my vehicle, body side moldings. More

by CLIFFOMO
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Greg May Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Greg May Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2024

Christine was excellent in fitting the vehicle in for recall work. Unfortunately now the cruise control and lane assist do not work. It worked fine prior to taking the car in for service. More

by hessormalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Greg May Honda responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (254) 420-4740 so we can work towards a resolution.

May 09, 2024

Love dealing with Greg May Honda. I brought my sons car in for a tire. Trent took great care of us. More

by anngmhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Greg May Honda responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

May 07, 2024

Always satisfied with their quick service often without appointment. The service is always complete and correctly done. Not my first Honda purchase here. Thanks More

by Ah71967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle and Tony 👍
May 08, 2024 -

Greg May Honda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Greg May Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2024

After my last interaction with Greg May, I took my car to the Subaru Dealership down the street to trade it in. Greg May is unresponsive at best and aggressively dismissive and uncommunicative at worst. I to More

by Awink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Binner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Greg May Honda responded

Awink, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you are willing to give us another chance, please contact us at (254) 420-4740 so we can understand your situation better in order to try and turn your experience around. Thank you, Greg May Honda

May 02, 2024

I was very impressed by the friendly staff, knowledgeable & courteous. My son & I had a great experience! More

by vqprz8
Recommend Dealer
Yes
Employees Worked With
Tony Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Greg May Honda responded

Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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