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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.1
2,157 Reviews
Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul! Remember, We Wanna See Ya in a Kia! Visit us locally at 3407 West Colonial, Dr Orlando, FL, Greenway Kia is proud to serve the communities of Sanford, Orlando, Daytona Beach, Tampa, Lake Mary, Jacksonville, Miami, Leesburg, Winter Park, Kissimmee, and so many more with our quality products. We make residents of these places part of our Kia family everyday!! Stop by today to visit with Preston and find out why he wants you to be part of the family! Have we mentioned that our pricing won't be beat! Orlando Kia will beat all competitor prices, and is extremely aggressive with financing and will make your car buying experience a pleasant one! Find out more today about our LOW, LOW prices! Call today to schedule your appointment.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 2,157 reviews

May 24, 2024

Jessica not good not comfortable with my service received. Two days after appt my car had red lights come on dash never experienced since I had car. Took car back they didn’t check out anything said More

by bdthomas78
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica service and another Spanish guy in service
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Helpful
May 23, 2024

Nada is disrespectful, unprofessional and should not be working in this role. I filled out an inquiry form online about a kia telluride. I put my information in and she called me. The call dropped as my se More

by Megan
Recommend Dealer
No
Employees Worked With
Nada Ammor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Greenway Kia West responded

Megan, I'm truly sorry to hear about your experience. This behavior is not acceptable and does not reflect our standards of customer service. I'd like the opportunity to address this situation directly with you and ensure it doesn't happen again. Please reach out when you can. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

Helpful
May 23, 2024

I have been trying to get recalls completed. Every time I go with appointment I am told it has to be ordered and should get a call when part is in. On my second try. More

by Lroche5
Recommend Dealer
No
Employees Worked With
None
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May 24, 2024 -

Greenway Kia West responded

I apologize for the inconvenience with your recall service. We aim to provide timely and efficient assistance, so it's disappointing to hear about these delays. Please reach out directly so we can expedite this process for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Helpful
May 23, 2024

The service advisor was not very attentive to me, brought the wrong car after the work was completed and wasn’t customer friendly. More

by Douglasbro
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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May 24, 2024 -

Greenway Kia West responded

We apologize for any inconvenience caused during your visit. We strive to provide excellent customer service, and it's clear we fell short this time. Please reach out so we can address your concerns directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Helpful
May 23, 2024

My service advisor was amazing! Elizabeth communicated every step of the way and was informative. Than you! More

by CY_IMHERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 24, 2024 -

Greenway Kia West responded

We're glad to hear Elizabeth provided excellent communication and service during your visit to Greenway Kia West. Thank you for the positive feedback!

Helpful
May 23, 2024

Very attentive staff. I was made aware of my approximate wait time and was finished earlier than expected. More

by lyndsay.kotarba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 24, 2024 -

Greenway Kia West responded

Thanks for sharing your experience! We're glad our attentive staff at Greenway Kia West could get you taken care of quicker than expected. We appreciate your feedback and look forward to serving you again!

Helpful
May 23, 2024

My experience at Greenway KIA was good customer service as we walked in they attended us very well and welcomed us at a timely matter… Thank you staff all was so nice… More

by ipmld14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonathan Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Greenway Kia West responded

We're delighted to hear you had a positive experience with our team at Greenway Kia West! Thanks for the kind words and support. Enjoy your new ride!

Helpful
May 23, 2024

Great service Julio was great keep me informed. Liz was great also friendly service and thank you also to service manager More

by Gloverk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio , Liz
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May 24, 2024 -

Greenway Kia West responded

Thanks for the kind words! We're glad to hear Julio, Liz, and our service manager provided you with excellent service at Greenway Kia West. We appreciate your support!

Helpful
May 22, 2024

Staff was very helpful and attentive. I waited at the dealership for my car in the waiting room which was clean and quiet. More

by n.jenn84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Velazquez
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May 22, 2024 -

Greenway Kia West responded

We're glad to know you found our team to be so helpful and our waiting room to be so comfortable. We thank you for sharing your experience with us and hope to see you again at Greenway Kia West!

Helpful
May 22, 2024

Excelente atencion por parte del vendedor Jonathan y el financista señor Diego y la gerencia More

by terrysgil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonathan Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Greenway Kia West responded

Terry, muchas gracias por destacar el trabajo de Jonathan y Diego del equipo de ventas y finanzas en Greenway Kia West! Apreciamos su confianza en nosotros para hacer negocios.

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