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Goudy Honda - Service Center

Alhambra, CA

4.9
383 Reviews
Call Service Center (626) 576-1114

383 Reviews of Goudy Honda - Service Center

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April 28, 2024

The service is very fast and the service adviser are very knowledgeable and understanding my needs. Very please with the experience. Thank you, will definitely book my future visit again. More

by Tavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mydam Chanthavong
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Helpful
April 27, 2024

This dealership from the sales to service is OUTSTANDING! !!! The service department is as clean as an operating room. Observing the techs before they get to me they are always smiling. That speaks volumes ab More

by Holly Bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 26, 2024

Service department was prompt and Daniel was friendly and professional. Car completed service fairly quickly. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Tieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Goudy Honda responded

Hi there JS Thank you so much for your Review!! We appreciate your feedback. I am so happy to hear you had a good customer experience with Daniel (ADVISOR) during your most recent visits while servicing your HONDA with us here at GOUDY. Thank you for allowing us to earn your trust and business for the future. Sincerely, THE GOUDY Honda TEAM

Helpful
April 26, 2024

exelent place always on point with everything service great team very professional since go in until leave great people working here More

by juanbautista29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito Puente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Magallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William service department
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Apr 26, 2024 -

juanbautista29 responded

great dealership

Helpful
April 20, 2024

Always good communication with what the car needs. Timely service and return. Great customer service. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Goudy Honda responded

Hi there Rob Thank you so much for Servicing your HONDA with us!! I am glad you had a wonderful customer experience with Sader & hope you got to see our new customer waiting area for Service Department. We look forward to assisting you in the future with any and all your HONDA needs. Sincerely, THE GOUDY Honda TEAM

Helpful
April 12, 2024

Leo was great. He explained everything and kept me informed of progress on my service. More

by patloverme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Goudy Honda responded

Hi there patloverme Thank you so much for choosing to service your HONDA with us here @ GOUDY Honda Service Department, we appreciate your trust & business. I am happy to hear Leo (ADVISOR) took excellent care of you during your most recent visit. I hope you had a chance to see our newest customer waiting area for Service!! We look forward to helping you in the future, please let us know when we can be of any help. Sincerely, THE HELPFUL GOUDY Honda TEAM

Helpful
April 03, 2024

Upon my arrival I was immediately attended. Elmo, was very attentive and answered all my questions. During my wait, he made sure to text/call for any updates. Would definitely have him attend m More

by soulcali15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmo orrellana
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Apr 26, 2024 -

Goudy Honda responded

Hey there soulcali15 I am so happy you brought in your HONDA for service with us. We have an amazing staff over at Service Department that is always ready to help so that your HONDA stays in tip top shape!! Elmo (ADVISOR) does an excellent job with our customers. I will let him know to keep up the good work. Please let us know how we can be of any assistance to you for any and all of your HONDA needs. Sincerely, THE GOUDY Honda TEAM

Helpful
April 02, 2024

Had an appointment for an upgrade service to infotainment system and was not disappointed. Also great and friendly staff More

by Trojan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Vazquez
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Apr 26, 2024 -

Goudy Honda responded

Hi there Trojan Thank you so much for taking a few minuets out of your day to leave William & the Service Department a quick review of your most recent experience. I am happy to read William is doing an excellent job out there with our customers. Pleas let us know how we can be of service to yo in the near future. Sincerely, THE GOUDY Honda TEAM

Helpful
March 12, 2024

Kudos to William Vasquez excellent customer service and really show and review the car needed More

by sgtcaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Vasquez
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Helpful
March 10, 2024

Great service. Had a later appointment and had to come in earlier. David got me in and out quickly. Thank you. More

by johnpalato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Helpful
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