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Gillman Acura of North Houston

Houston, TX

Overview
Reviews
4.9
998 Reviews
Call Dealership (281) 821-1100
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18002 Interstate 45

Houston, TX

77090

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Showing 998 reviews

May 04, 2024

I set and appointment for 10:00 am my service was done in about and hour car was washed and vacuumed service manger was friendly and the snatch was all the snack was fresh just like the coffee. Thanks Gillma More

by cotie52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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May 03, 2024

We have owned Acuras for 30 years. Our loyalty is not only due to the reliability of these automobiles but also because the service has always been top notch. More

by lennalanders
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Gillman Acura
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May 02, 2024

I have bought 4 cars at this location. From purchasing to the service department, I’ve always have excellent service. More

by sprice
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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May 01, 2024

Great customer service. Fast and easy process! Great team , ask for Mr. Francois , finance manager ! More

by Espyepsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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May 03, 2024 -

Gillman Acura of North Houston responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gillman Acura Team

Helpful
April 30, 2024

We had fantastic service from the minute we walked in. Louis was my sales person, he was a huge help. I would recommend you guys to anyone I know looking to buy a car More

by julie.parsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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May 02, 2024 -

Gillman Acura of North Houston responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Julie. Sincerely, The Gillman Acura Team

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April 30, 2024

Loan call always available and they stand behind their work. They have been very helpful. More

by Wab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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May 02, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

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April 29, 2024

Very shady business practices. Pay close attention to your finance contract. They will rob you. More

by S. Maneau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
R105432 finance person , Gillman Acura
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May 01, 2024 -

Gillman Acura of North Houston responded

The behavior you described does not align with our team's values, and we would sincerely appreciate more information regarding your experience. Unfortunately, based on the name you have provided on this post we are unable to find any customer information in our system or a visit to our location. So, if you would please, reach out to me directly I would be happy to discuss this further with you. Sincerely, Marla Cardenas mcardenas@teamgillman.com 832-513-4844

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April 28, 2024

Transaction was very smooth and easy. Excellent experience. Sales person and finance lady were super. More

by Psbs_5456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillman Acura
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May 01, 2024 -

Gillman Acura of North Houston responded

Thank you for taking the time to review Team Gillman Acura. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Gillman Acura Team

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April 27, 2024

I had a 7AM appointment. They got me in and out in about an hour and a half. More

by Regyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Gillman Acura
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Apr 30, 2024 -

Gillman Acura of North Houston responded

We appreciate you for letting others know about your experience, Regyan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gillman Acura Team

Helpful
April 26, 2024

We have purchased two Acura's at Gillman and have always received excellent, courteous service. More

by jastanberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Mascardo
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Apr 30, 2024 -

Gillman Acura of North Houston responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Gillman Acura Team

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