Germain Ford of Beavercreek

Rhett Osborne was easy to work with and Sarah was not pushy at all. Would buy from either of them again. pushy at all. Would buy from either of them again. More

Purchased a used Fusion Colby and Travis made the purchase easy on line Thank You both. purchase easy on line Thank You both. More

Sarah is attentive and trustworthy. We really enjoyed all our interactions for us newbies. I am handicapped and she was mindful of my needs. We really enjoyed all our interactions for us newbies. I am handicapped and she was mindful of my needs. More

If I could give negative 5 star review I would. Inquired about a truck online and was contacted by Johnathon Barbee via email once, after multiple emails, calls and texts to set up an appointment I Inquired about a truck online and was contacted by Johnathon Barbee via email once, after multiple emails, calls and texts to set up an appointment I was finally contacted back and informed it was in the shop for repairs so I said to let me know as I am still interested multiple times. After 2 notices it’s back in the shop for more motor repairs and I cannot see or buy it, I finally get a text that it is back at Germain and ready for me to come look at, scheduled appointment for 2:00 next day and get a text from Johnathon that it sold to someone else as I am on my way to the dealership. Very very poor customer experience and disappointing I can no longer can have any trust in Germain Dealerships. More

Took a little longer than I’d hoped to get my vehicle, but completely understand the supply issues. Tim did a great job from start to finish though making sure I was kept up to date in what was happening. but completely understand the supply issues. Tim did a great job from start to finish though making sure I was kept up to date in what was happening. More

Purchased a new Ford Ranger Tremor out of state online with the help of Johnathon. He answered all my question and concerns and was very helpful. Also a big thank you to Drake for helping me when I picked with the help of Johnathon. He answered all my question and concerns and was very helpful. Also a big thank you to Drake for helping me when I picked up the vehicle. More

Drake was very attentive and patient. Drake answered all our questions and concerns and did not rush us. It was a pleasure working with Drake as he made our purchase simple and painless Drake answered all our questions and concerns and did not rush us. It was a pleasure working with Drake as he made our purchase simple and painless. I look forward to working with him again. More

Was told I had to put $100 "pre-order" deposit down on Maverick. Did this in August. Order banks opened up 9-15-22 at 1630 hrs. Called my salesman 3 times over 2 days, trying to get in to place my order Maverick. Did this in August. Order banks opened up 9-15-22 at 1630 hrs. Called my salesman 3 times over 2 days, trying to get in to place my order. It's now 9-17-22 late afternoon. Have not heard from him. Also, they require $500 more down, at time of order. Went to Beau Townsend yesterday. Got right in. Had order placed in 10 minutes. NO MONEY DOWN required. My salesman said the money down is a scam. Do you think my salesman will ever call me? Go somewhere else. Anywhere else. More

I worked with Rhett when buying my Ford Escape this week. Rhett was very helpful & explained everything re the car & answered all my questions. He has been very helpful. Rhett was very helpful & explained everything re the car & answered all my questions. He has been very helpful. More

Beware of the "VIP" test drive. ...scheduled an home test drive, waited for hours for a salesperson and an 2017 Chevrolet Impala Premier to show up, but no one and nothing showed up. ...scheduled an home test drive, waited for hours for a salesperson and an 2017 Chevrolet Impala Premier to show up, but no one and nothing showed up. No attempts were made to schedule another one (because it might have been another no show), or to come the next day. Then just a few days ago, was notified the car was sold! More