12 Reviews of George White Chevrolet - Service Center
I’ve purchased several vehicles over the years from George White and have always had great experiences! The service department is the best around-they take time to explain things to you and never press George White and have always had great experiences! The service department is the best around-they take time to explain things to you and never pressure you into additional repairs! Max and Joe are awesome and welcome you in like an old friend! Keep up the outstanding work everyone! More
love this place and usually get exceptional service. I did this time to but back in November I got my front breaks and rotors changed. They were not squeeking or grinding but close to needing changed an I did this time to but back in November I got my front breaks and rotors changed. They were not squeeking or grinding but close to needing changed and so I had them change them. Well when I went to pick up my vehicle they were squeaky and so I called them and was told they just needed to be broke in. Well here we are in March and they are squeezing so bad. I have been back several times and just keep getting told that's how new breaks are! No way! I paid almost 500 if not more. This should not be Happening! Dealership is saying that's how the new breaks are. Everywhere I go say I need different type of breaks and I was never given that option! I'm sorry but every can hear me coming a mile away and it's embarrassing and they all look and say change ur breaks lady! I did at George white and they say this is normal! I've never had a bad experience like this with them and have always referred everyone to you guys! This is not ok and is not right for the price I paid! Click to Copy More
Service was very good. Dealer personnel went the “extra mile “ to give us a positive outcome. Dealer personnel went the “extra mile “ to give us a positive outcome. More
I had to have a thermostat replaced on my wife's 2015 Tahoe. The job required less than an hour for an untrained mechanic. There was no disassembly to access the thermostat. This Dealer uses a pre plan Tahoe. The job required less than an hour for an untrained mechanic. There was no disassembly to access the thermostat. This Dealer uses a pre planed software program that set their labor hours to do a job. They bill owners based on the horrible (overpriced charges) software. Their software said that to replace the thermostat on the Tahoe would take 4 hours and they charged 4 hours. Total repair was just under 1000.00$ when it should have cost under 250.00$. The Service Manager would not bend based on actual repair time, and even admitted that the labor charge was excess. The owner/ General Manager refused to return my messages. Word of advice, stay away from rip off dealers like this one. Check repair times before having work done, get a written estimate and don not allow extra charges without them getting your approval. This dealer did repairs without giving me a price or I would have refused. How many people are getting ripped off. There is no State Law Regulating such behavior, no Consumer Protection. More
I always receive the best service from George White Chevrolet. They are quick and efficient. Chevrolet. They are quick and efficient. More
Were on our way from Texas to Minneapolis when the front u-joint went out on our 2004 GMC Sierra. We had stopped at a dealership in Altoona and were told that they may be able to get us in "late next week" u-joint went out on our 2004 GMC Sierra. We had stopped at a dealership in Altoona and were told that they may be able to get us in "late next week" so we decided to go on and try to find another place. It was evening and we drove on to Ames and overnighted in our trailer at Wally World. Pulled in to George White Chevrolet the next morning a bit before 8:00 am and were met at the service door. We were worked right in and were back on the road shortly after 10 am. Very friendly people and genuinely desired to help us. Wish it were not 800 miles from our home. If you need assistance while traveling on I35 this is the place to go. More
These guys always let me know what needs to be done and treat me very fairly. Only place I would do all my service and sales. treat me very fairly. Only place I would do all my service and sales. More
Great service! Quick oil change. No appointment needed drive up and it takes about e0 -45 mins! Cant complain about that! 10 out of 10 would recommend! Even saw a guy traveling tha was very upset. They w drive up and it takes about e0 -45 mins! Cant complain about that! 10 out of 10 would recommend! Even saw a guy traveling tha was very upset. They were able to get him going after he had a fuel leak very quickly! More
I gave specific instructions about what to check on my vehicle, and it did not get checked. I asked if it got checked, the answer was no, followed by an awkward stare. Got a long list of things that were vehicle, and it did not get checked. I asked if it got checked, the answer was no, followed by an awkward stare. Got a long list of things that were wrong with my car, no instruction on how to fix the specified issues and was hit with a large bill just for a simple oil change. Nothing was outlined about what I was paying for and specific issue I brought to their attention was not even attended to. More