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Gene Messer Ford of Lubbock

Lubbock, TX

Overview
Reviews
Vehicles
4.4
375 Reviews
Call Dealership (806) 793-2727

6000 19th St.

Lubbock, TX

79407

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Showing 376 reviews

April 29, 2024

Service is very prompt and friendly. I will come back for the service department. Aryan was great. Parts department not so much. I will never buy from your parts department again. Ru More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aryan
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April 27, 2024

Service advisor was great. No issues and quick service. Will visit this dealership again in the future. More

by tzirpoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
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April 26, 2024

I have purched at least five vehicles from Gene Messer Ford and they have always treated me well and gave me a great deal. More

by rudypena
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
No
Employees Worked With
Tuff
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April 26, 2024

Can’t say enough good things about their service department! From the time I dropped my truck off until the time I picked it up I was kept up to date on what was needed and done. Truck was ready w More

by Gr3gmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadyn Campbell
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April 25, 2024

Great service department. I never have to wait long to check in my vehicle for a service appointment. Great staff! More

by t.blagrave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadyn Campbell
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Apr 27, 2024 -

Gene Messer Ford of Lubbock responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 24, 2024

Great service and people. Always try to accommodate my schedule and are very easy to deal with. More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 27, 2024 -

Gene Messer Ford of Lubbock responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 24, 2024

I always make an appointment for any service. Technicians always greet you upon arrival and check you in. They are very good about keeping you updated on the progress of your vehicle. More

by jimmy.bearden23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo
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Apr 27, 2024 -

Gene Messer Ford of Lubbock responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 24, 2024

Great staff, friendly, other than waiting on parts which is normal these days. Great service More

by theworldslargestspur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
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Apr 27, 2024 -

Gene Messer Ford of Lubbock responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 24, 2024

Everything went very smooth . Ali Bollegar made everything easy and personal. It was not a pressure sales experience which is what I liked the most. I hate pressure sales people . More

by Dineroking11199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Bollegar
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Apr 25, 2024 -

Gene Messer Ford of Lubbock responded

Congratulations on your new vehicle! We're thrilled that Ali provided you with an easy sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
April 23, 2024

Got right in for my appointment. Was finished in an hour and price was reasonable. More

by PHINDOGAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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Apr 25, 2024 -

Gene Messer Ford of Lubbock responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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