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Gastonia Chrysler Dodge Jeep Ram - Service Center

Gastonia, NC

4.6
572 Reviews

572 Reviews of Gastonia Chrysler Dodge Jeep Ram - Service Center

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April 30, 2024

Excellent customer service! Very helpful and my experience was very delightful!(Becca Fox helped us and she was the best!) More

by Lina Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Thombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hunsucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Excellent customer service! Annabell was a joy to work with and was very helpful. I couldn't be more pleased with the visit. More

by marcbacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Great customer service and great communication from all team members that help with my Jeep wrangler issues. Thanks guys. More

by Noopy47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2024

The new management has drastically improved the dealership. Everyone is extremely helpful and knowledgeable. Highly recommend! More

by Customer27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

April 18, 2024

My service experience was great. I will definitely take my Jeep back for service. Haley was great to work with. More

by sheilan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Thank you for taking the time to let us know how we did. We are thrilled to hear that Haley was great to work with and you will be coming back! We appreciate your business! See you next time!

April 16, 2024

Very helpful and useful easy to understand and helped me a lot because it was my first time. More

by Keniacoston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anabell Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Keniacoston responded

Very best!!

April 13, 2024

Good Service, great waiting room, I received a text with just one contradiction, the service person told me that it was $190 for the break fluid change, but the text said it was free with the other services More

by Jeep Long Distance Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (704) 874-6000 so we can assist you further.

April 10, 2024

Josh is a fam fav and the only one we work with at GCDJR. Always a pleasure to deal with, understanding, quick and thorough with our vehicles. Always entertains my thoughts and questions on things that "migh More

by BSorrells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

We're so glad you had such a wonderful experience with Josh! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 05, 2024

Very friendly to customers and Clean car dealership gave good details on services very helpful. More

by Steelers 4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Gastonia Chrysler Dodge Jeep Ram and we hope to see you again soon!

April 04, 2024

This was my first visit for service to my 2016 Ram 1500. Haley was my service tech and was very professional. Haley did not try to up-sell or do any work that was not needed. More

by scottbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Dixon
Apr 05, 2024 -

Gastonia Chrysler Dodge Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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